Delivery Hero
E-Commerce
StoreSupervisor
Neural analysis suggests this role is
optimal for mid candidates.
“Store Supervisor at Delivery Hero. Manage store operations end-to-end. Manage staffing and scheduling”
What You'll Achieve.
Ensure store profitability; Provide good service; Ensure employee development; Meet service level standards; Maximize cost effectiveness; Ensure high level customer service
Industry & Context.
What They're Looking For.
Must Have
5-7 years of experience in supermarket or restaurant
Nice to Have
Fluent English and Arabic
What You'll Do.
Manage store operations end-to-end
Manage staffing and scheduling
Manage inbound receiving
Control expenses within operational standards
Coordinate store operations
Supervise store operations
Select people for shifts
Perform routine maintenance
Perform preventive maintenance
Ensure efficient picker utilization
Issue orders based on demand
Assess physical stock
Ensure effective stock control
Implement inventory processes
Ensure adequate stock levels
Ensure accurate inventory
Receive orders accurately
Pick customer orders efficiently
Pack customer orders accurately
Monitor fulfillment processes
Recommend improvements to increase productivity
Recommend improvements to increase profits
Supervise assigned store
Ensure store profitability
Ensure employee development
Manage store personnel
Ensure effective resource use
Meet service level standards
Monitor costs against budget
Manage costs against budget
Control costs against budget
Maximize cost effectiveness
Ensure implementation of shrinkage actions
Ensure proper equipment use
Ensure proper infrastructure use
Maintain equipment in good condition
Maintain infrastructure in good condition
Supervise hygiene standards implementation
Supervise sanitation standards implementation
Supervise security standards implementation
Supervise safety standards implementation
Ensure high level customer service
Discuss store issues with Ops manager
Discuss store problems with Ops manager
Propose solutions for store issues
Propose solutions for store problems
Supervise maintenance internal activities
Supervise third party supplier maintenance
Ensure appropriate material handling equipment use
Ensure safe material handling equipment use
How You'll Work.
Team & Collaboration
Discuss with Ops manager
Communication Scope
Good communication skills
Full Job Description
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. * Responsible for the operations of the store end to -end operation: Staffing & scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standards * Coordinating and supervising store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …) * Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRs * Ordering / Store replenishment: Ensure proper stock in stores (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment * Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory * Inbound receiving: Accurate receiving of orders as per policies & SOP * Outbound: Efficient and accurate picking and packing of customer orders, as per SOP * Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits. * To supervise assigned store, ensure profitability, provide good service and ensure development of employees * Managing store personnel ensuring effective use of resources and meeting service level standards * Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operations * Ensuring implementation of actions pertinent to store-related shrinkages * Ensuring that equipment, infrastructure, etc. in stores are used properly and, at all times, maintained in good condition * Supervising the effective implemen
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