Insomnia Cookies
Store Management
StoreOperationsManager(GM)
Neural analysis suggests this role is
optimal for Manager candidates.
“Store Operations Manager (GM) at Insomnia Cookies. Skills: Store operations, Sales management, Team leadership. Hire staff. Coach staff”
What You'll Achieve.
Achievable sales success
Industry & Context.
What They're Looking For.
Must Have
3+ years management experience, 3+ years leadership experience, Restaurant management experience, Retail management experience, Availability to work mid-to-late shifts, Availability to work Thurs-Sun
Nice to Have
Familiarity with commercial convection ovens
What You'll Do.
Lead service components
Create marketing drops
Execute marketing drops
Create recognition programs
Drive recognition contests
How You'll Work.
Team & Collaboration
Player-coach mentality
Full Job Description
## Description Insomnia Cookies is looking for strong management to join our team at the Worcester, MA location. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success! Comp & Sweet Position Perks: · a competitive base salary + quarterly bonus compensation package. · a $50.00 per month cellphone data plan stipend. · excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans. · 401K with contribution match. · 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave. · Enrollment in our Cookie College learning/training platform. · free cookies, awesome swag and so much more! Job Duties & Position Focus: · Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers. · Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team. · Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members. · Manage and audit inventory to maintain proper controls. · Create and execute fun, local marketing drops. · Create and drive in-store recognition programs/contests. What we seek: · 3+ years of management/leadership experience in a restaurant or retail establishment · Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) · Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business · An innate sense of true hospitality and ability to deliver exceptional cu
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