Insomnia Cookies
Store Management
StoreOperationsManager(GM)
Neural analysis suggests this role is
optimal for Mid candidates.
“Store Operations Manager (GM) at Insomnia Cookies. Skills: Store operations, Team leadership, Customer service. Hire, coach and develop staff. Lead service components”
What You'll Achieve.
Sales performance
Industry & Context.
What They're Looking For.
Must Have
3+ years of management/leadership experience in a restaurant or retail establishment, Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun), Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business, An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests, A solid technical acumen regarding restaurant/retail business software
Nice to Have
Familiarity with using commercial convection ovens
What You'll Do.
coach and develop staff
Lead service components
Establish a culture of excellence
Manage and audit inventory
Create and execute marketing drops
Create and drive recognition programs
Full Job Description
## Description Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Irvine store located at 4187 Campus Drive Irvine, CA 92612, and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success! Comp & Sweet Position Perks: · a competitive hourly wage up to $26.50 per hr. + monthly bonus compensation package. · a $50.00 per month cellphone data plan stipend. · excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans. · 401K with contribution match. · 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave. · Enrollment in our Cookie College learning/training platform. · free cookies, awesome swag and so much more! Job Duties & Position Focus: · Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers. · Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team. · Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members. · Manage and audit inventory to maintain proper controls. · Create and execute fun, local marketing drops. · Create and drive in-store recognition programs/contests. What we seek: · 3+ years of management/leadership experience in a restaurant or retail establishment · Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) · Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business · An innate s
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