Insomnia Cookies
Store Management
StoreOperationsManager(GM)
“Store Operations Manager (GM) at Insomnia Cookies. Skills: Store operations, Staff development, Customer service. Hire staff. Coach staff”
What You'll Achieve.
Achievable sales success
Industry & Context.
What They're Looking For.
Must Have
3+ years management experience, 3+ years leadership experience, Restaurant management experience, Retail management experience, Availability to work mid-to-late shifts, Availability to work Thurs-Sun, Benevolent leadership style, Player-coach mentality, Innate sense of hospitality, Exceptional customer service ability, Solid technical acumen, Restaurant business software proficiency, Retail business software proficiency, Proficiency with MS Outlook, Proficiency with MS Excel, Proficiency with MS Teams, Prior experience hiring employees, Experience using Applicant Tracking System
Nice to Have
Familiarity with commercial convection ovens
What You'll Do.
Lead service components
Establish culture of excellence
Prioritize cookie quality
Prioritize customer service
Prioritize sales performance
Support personal growth
Support team opportunity
Maintain inventory controls
Create marketing drops
Execute marketing drops
Create recognition programs
Drive recognition programs
How You'll Work.
Team & Collaboration
With part-time staff; With Shift Leaders; With Cookie Crew; With Delivery Drivers
Applying for this Store Operations Manager (GM) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Insomnia Cookies?
Real rants from real employees. Read before you apply.