Insomnia Cookies
Store Management
StoreOperationsManager(GM)
Neural analysis suggests this role is
optimal for Manager candidates.
“Store Operations Manager (GM) at Insomnia Cookies. Skills: Store operations, Staff development, Sales performance. Hire staff. Coach staff”
What You'll Achieve.
Achievable sales success
Industry & Context.
What They're Looking For.
Must Have
3+ years of management experience, 3+ years of leadership experience, Restaurant management experience, Retail management experience, Availability to work mid-to-late shifts, Availability to work Thurs-Sun, Benevolent leadership style, Player-coach mentality, Sense of true hospitality, Ability to deliver exceptional customer service, Technical acumen regarding restaurant/retail business software, Proficiency with MS Outlook, Proficiency with MS Excel, Proficiency with MS Teams, Prior experience hiring employees using an Applicant Tracking System
Nice to Have
Familiarity with using commercial convection ovens
What You'll Do.
Lead service components
Establish a culture of excellence
Prioritize cookie quality
Prioritize customer service
Prioritize sales performance
Support personal growth
Support opportunity for team members
Maintain proper inventory controls
Create local marketing drops
Execute local marketing drops
Create in-store recognition programs
Create in-store contests
Drive in-store recognition programs
Drive in-store contests
How You'll Work.
Team & Collaboration
Work with staff
Full Job Description
## Description Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Fort Worth, TX store located at 1062 W Magnolia Avenue, Fort Worth, TX 76104. We are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success! Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values Comp & Sweet Position Perks: · a competitive base + monthly bonus compensation package. · a $50.00 per month cellphone data plan stipend. · excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans. · 401K with contribution match. · 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave. · Enrollment in our Cookie College learning/training platform. · free cookies, awesome swag and so much more! Job Duties & Position Focus: · Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers. · Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team. · Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members. · Manage and audit inventory to maintain proper controls. · Create and execute fun, local marketing drops. · Create and drive in-store recognition programs/contests. What we seek: · 3+ years of management/leadership experience in a restaurant or retail establishment · Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) · Benevolent leadership style with a player-co
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