Insomnia Cookies
Store Management
StoreOperationsManager(GM)
“Store Operations Manager (GM) at Insomnia Cookies. Skills: Management, Leadership, Customer service, Sales performance. Hire, coach and develop staff. Lead service components”
What You'll Achieve.
Achievable sales success; Sales performance
Industry & Context.
What They're Looking For.
Must Have
3+ years of management/leadership experience in a restaurant or retail establishment, Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun), Benevolent leadership style with a player-coach mentality, An innate sense of true hospitality and ability to deliver exceptional customer service, A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams, prior experience hiring employees using an Applicant Tracking System
Nice to Have
Familiarity with using commercial convection ovens
What You'll Do.
coach and develop staff
Lead service components
Establish a culture of excellence
Manage and audit inventory
Create and execute marketing
Create and drive recognition programs
How You'll Work.
Team & Collaboration
Work with product team
Applying for this Store Operations Manager (GM) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Insomnia Cookies?
Real rants from real employees. Read before you apply.