Company
Studio Management
StoreManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Store Manager. Skills: Sales, Customer service, Team management, Retail operations. Create welcoming atmosphere. Greet and engage customers”
What You'll Achieve.
Meet or exceed sales targets; Meet or exceed performance metrics; Increase customer LTV; Drive sales and profitability; Meet financial targets
Industry & Context.
Climbing ladders, Bending, Lifting, Pushing, Reaching, Physical demands
What They're Looking For.
Must Have
3-5 years retail management experience, Proven leadership skills, Proven track record of driving sales, Excellent customer service skills, Ability to work flexible schedule, Comfortable using technology, Deep understanding of retail operations, Organizational and multitasking abilities, Excellent verbal communication skills, Excellent written communication skills, Proficient in Google Suite, Analytical skills, Basic retail math skills, Calculating inventory on-hands skills, Tracking sales skills, Ability to lift up to 25 pounds, Standing for full 8-hour shift
Nice to Have
Jewelry experience a plus, Knowledge of health and safety regulations
What You'll Do.
Create welcoming atmosphere
Greet and engage customers
Deliver celebratory customer service
Help customers choose jewelry
Handle customer inquiries
Maintain clean studio environment
Engage with local community
Ensure delivery of customer service
Adhere to safety standards
Foster positive team culture
Manage time-off requests
Handle staffing issues
Recruit for studio positions
Oversee inventory management
Ensure inventory control
Meet performance metrics
Increase customer LTV
Convert piercing customers
Drive sales profitability
Optimize appointments
Manage inventory sell-through
Ensure visual merchandising standards
Ensure product presentation
Ensure compliance with health regulations
Ensure compliance with safety regulations
Keep selling floor organized
Train new staff members
Onboard new staff members
Provide ongoing training
Provide development opportunities
Prepare performance reports
Submit performance reports
Manage studio budgets
Track studio expenses
Meet financial targets
Coordinate marketing initiatives
Coordinate product launches
How You'll Work.
Team & Collaboration
Work with studio team; Coordinate with corporate teams
Communication Scope
Verbal communication; Written communication
Full Job Description
## Description About This Role: The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Bridge Street Town Center studio location. ## What you'll be doing as Store Manager Customer Experience: Create a warm, welcoming, celebratory atmosphere, greet and engage with customers. Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience. Help customers and their friends and family choose and style their ears with Rowan jewelry. Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction. Maintain a clean, welcoming, and safe studio environment at all times. Engage with the local community to drive brand awareness, traffic and appointments. Leadership + Team Management: Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols. Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team. Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals. Schedule staff within labor allocations to ensure optimal coverage while ac
Applying for this Store Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about this company?
Real rants from real employees. Read before you apply.