Knix
intimate apparel and activewear
StoreManager-MarketMall
Neural analysis suggests this role is
optimal for Senior candidates.
“Store Manager - Market Mall at Knix. Skills: Store performance leadership, Sales driving, Team leadership, Customer experience, Operational excellence, Talent development. Drive store performance by leading key sales initiatives such as clienteling, owning the floor during peak moments, and coaching associates to maximize sales through needs-based service and product knowledge.. Leverage KPIs and core business drivers (traffic, CVR, AOV, UPT) to set, communicate, and influence sales targets, adj”
What You'll Achieve.
Drive high-stakes results through a relentless focus on KPIs and a culture of radical accountability.; Deliver meaningful results through a world-class customer experience.; Outperform sales targets.; Maximize sales through needs-based service and product knowledge.; Meet business needs.; Convert every opportunity into a win.; Drive consistent sales, service, and operational performance.; Build comfort, trust, and loyalty, driving repeat visits and meaningful connections with the Knix brand.; Ensure accuracy, efficiency, and accountability across the team.; Support engagement and retention.
Industry & Context.
Critical thinking and problem-solving skills, with the ability to prioritize, make sound decisions, and lead through change with agility and confidence.; Entrepreneurial mindset when solving problems.
Ability to lift and handle packages weighing up to 25 lbs, Ability to move efficiently through the store for long periods of time and as needed for an entire shift., Open and flexible availability to ensure business needs are met including evenings, weekends, and holidays.
What They're Looking For.
Must Have
Proven experience as a Store Manager or senior retail leader in an upscale, premium, or fashion-forward brand, with a balance of people leadership and business acumen to drive results., Demonstrated ability to lead teams in a dynamic environment., Maintaining motivation, focus, and performance while adapting strategies to shifting business needs., Critical thinking and problem-solving skills, with the ability to prioritize, make sound decisions, and lead through change with agility and confidence., A people-first leader with a passion for developing others, building buy-in at all levels to understand KPIs, expectations, and their impact on results., Deep understanding of operational excellence, including planning allocations, merchandising and product movement, labour management, and escalation handling to ensure seamless store execution., Tech-savvy and detail-oriented, with the ability to leverage systems, tools, and data to train teams, execute initiatives, and support consistent performance across the store., Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older, Ability to lift and handle packages weighing up to 25 lbs, Ability to move efficiently through the store for long periods of time and as needed for an entire shift., Open and flexible availability to ensure business needs are met including evenings, weekends, and holidays.
What You'll Do.
Drive store performance by leading key sales initiatives such as clienteling
owning the floor during peak moments
and coaching associates to maximize sales through needs-based service and product knowledge.
Leverage KPIs and core business drivers (traffic
and influence sales targets
adjusting priorities to meet business needs.
Command the floor during peak segments
instilling a sense of urgency and high-energy 'bias for action' in your team to convert every opportunity into a win.
Lead impactful floor meetings
and coaching to drive alignment and consistent sales
and operational performance.
Champion a customer-first culture that builds comfort
driving repeat visits and meaningful connections with the Knix brand.
Maintain operational excellence through inventory
and loss-prevention practices
and accountability across the team.
and develop top sales talent
creating a positive employee experience and clear development pathways that support engagement and retention.
Execute company and marketing initiatives - including in-store events
and new store or pop-up support with consistency
and attention to detail.
How You'll Work.
Team & Collaboration
Empower Assistant Managers, Key Leads, and Sales Associates to grow, perform, and succeed together.; Build buy-in at all levels to understand KPIs, expectations, and their impact on results.; Create a positive employee experience and clear development pathways that support engagement and retention.
Communication Scope
Communicate sales targets; Lead floor meetings
Full Job Description
## Description Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd. Come join us if you are looking for a purpose-driven and authentic career! As a Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming, confidence-building experience from the fitting room to the sales floor. As a Store Manager, you are the performance driving force of your location. You don't just manage a store; you own the business, driving high-stakes results through a relentless focus on KPIs and a culture of radical accountability. You lead from the floor, balancing operational excellence with genuine human connection in a fast-paced environment. Coaching and developing people energizes you! You empower Assistant Managers, Key Leads, and Sales Associates to grow, perform, and succeed together. At your core, you’re a resilient, motivated leader who inspires teams, builds community, and delivers meaningful results through a world-class customer experience. ## What's in it for you (Benefits and Perks) Competitive Pay - Base Salary plus Monthly Bonus, with performance-based pay increases. Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions Generous Disco
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