The North Face

StoreManager

$60–60k Jenks, Oklahoma, United States FULL TIME
The Brief

“Store Manager at The North Face. Skills: Sales goals achievement, Customer service excellence, Store operations management, Team development. Achieve store sales goals. Promote productivity”

What You'll Achieve.

Achieve store sales goals; Maximize store profitability; Control expenses; Protect company assets; Ensure store standards met; Ensure store processes met; Grow relationships in community; Drive traffic to store; Enable growth and success

Industry & Context.

Eligibility Requirements

Operate office equipment, Stand for entire shift, Lift up to 50 pounds, Use ladders, Less than 10% travel

What They're Looking For.

Must Have

3+ years multi-unit leadership, 3+ years store management experience, People management experience, Performance management experience, Ability to work flexible schedule, Demonstrated ability meet sales goals, Demonstrated ability meet profit goals, Proven ability meet business goals, Ability plan and drive results, Excellent verbal communication skills, Excellent written communication skills, Ability build high performing team, Ability lead high performing team, Ability manage high performing team, Excellent decision making ability, Able meet performance expectations, Proficient computer skills, Proven ability deliver customer service, Experience in retail environment

Nice to Have

High volume retail experience, High complexity retail experience, Specialty retail environment experience, Outdoor apparel industry experience, Outdoor equipment sales experience, Associate Degree or equivalent, Experience with outdoor equipment sales

What You'll Do.

Achieve store sales goals

Monitor progress against targets

Promote customer service excellence

Model brand service standards

Respond to customer feedback

Engage with each customer

Create authentic brand experience

Manage store schedules

Manage loss prevention

Ensure policy adherence

Support store marketing events

Grow community relationships

Generate brand awareness

Engage with customers

Participate community initiatives

Provide coaching to team

Provide training to team

Deliver real-time feedback

Ensure visual merchandising standards

Implement merchandising directives

Maintain store inventory

Manage proper shipping

Manage proper receiving

Select high performing team

Hire high performing team

Develop high performing team

Build active talent community

Communicate succession plans

Deliver annual performance appraisal

Address performance issues

Administer discipline

Ensure safety compliance

Ensure policy adherence

Uphold brand integrity

Promote participation

Build on ideas of others

How You'll Work.

Team & Collaboration

Work with staff; Engage with customers; Community initiatives; Share best practices; Build on ideas

Communication Scope

Verbal communication; Written communication

Free ATS check

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