Swarovski

fashion and design

StoreManager

London, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Store Manager at Swarovski. Skills: leadership, customer service, commercial success, team development. Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service. Build customer relationships and promote loyalty programs”

What You'll Achieve.

achieve sales goals; deliver outstanding service; driving commercial success

Industry & Context.

fashion and design

What They're Looking For.

Must Have

3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands, English skills

Nice to Have

Digital proficiency and operational know-how, A winning personality to easily establish a trustful relationship and empower others, Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset

What You'll Do.

and develop your team to achieve sales goals and deliver outstanding service

Build customer relationships and promote loyalty programs

securing succession plans

Set and manage individual and team targets

proactively assessing performance

Oversee store operations: inventory

Ensure implementation of all Swarovski policies

How You'll Work.

Team & Collaboration

nurturing team spirit; supporting your team’s growth

Full Job Description

At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience. Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance. As a Store Manager, you’ll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You’ll be a Swarovski advocate, inspiring excellence and supporting your team’s growth every day. **About the Job** * Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service * Build strong customer relationships and promote loyalty programs * Recruit, onboard, and coach talent, securing succession plans * Set and manage individual and team targets, proactively assessing performance * Oversee store operations: inventory, cash handling, loss prevention, and compliance * Ensure implementation of all Swarovski policies, procedures, and standards **About You** * 3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands * Excellent leadership, coaching, and team development skills * Digital proficiency and strong operational know-how * A winning personality to easily establish a trustful relationship and empower others * Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset * English skills **What We Offer** You can expect a range of benefits, including: * Competitive salary * Monthly bonus scheme * Industry leading, generous staff discount (60% off the RRP) starting on your first day * 30% off the RRP on Swarovski Created Diamonds * Enhanced annual holiday entitlement * 1 x paid Volunteering Day each year * Food & refreshments provided in store to be enjoyed during your shift * Staff Referral Bonus – up to £250 * Jubilee Awards to celebrate key service

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