Store Manager
Retail Pharmacy
StoreManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Store Manager at Store Manager. Skills: Sales team leadership, Retail operations management, Customer service delivery, Team motivation, Business development. Lead the sales team to deliver to the best in class retail standards in the front of counter operation. Manage the front of counter retail business and team”
What You'll Achieve.
Deliver to the best in class retail standards; Deliver front of counter sales targets as budgeted and agreed; Exceeding expectations; Making our community pharmacies the local destination of choice; Delivering customer service to the highest quality; Drive the business plan as required; Always aiming to offer the best customer experience in the local and national market
Industry & Context.
Excellent problem solving ability, looking for ways to overcome blocks and implement solutions
What They're Looking For.
Must Have
Retail Pharmacy experience, Excellent communication and influencing skills, Excellent ability to motivate a team, Organised and flexible with a proven ability to multi-task successfully in a busy environment, Discretion is an essential part of managing our relationships with colleagues and customers, Business acumen and excellent problem solving ability, looking for ways to overcome blocks and implement solutions, Ability to build internal relationships with the pharmacy team and other stakeholders
Nice to Have
management experience preferable
What You'll Do.
Lead the sales team to deliver to the best in class retail standards in the front of counter operation
Manage the front of counter retail business and team
Strive to deliver front of counter sales targets as budgeted and agreed with the Business Manager
Ensure the Pharmacy is maintained in line with Company Standards
Ensure excellent retail standards and practices are in place and maintained
Maintain correct procedures for the handling
processing and control of cash and all receipts
Ensure that the proper procedure for the various Department of Health Schemes is carried out
Execute product promotions in the Pharmacy
Implement policies and procedures as introduced by Allcare Management Services and follow standard operating procedures
Be responsible for the security of all stock
keys and the safety of all staff and customers
Ensure that the Pharmacy is kept clean and tidy
Ensure that details of the business are kept confidential
Monitor and make recommendations on the public’s attitude and perception of the pharmacy
Analyse and advise the company on a wide range of issues affecting its pharmacy and retail business
Adhere to agreed budgets as stipulated by Allcare Management Services
Observe the details as laid down in the Health and Safety of Work Act
Ensure that the Front of Counter Operation is efficient using all feedback to the Managing Pharmacist & Business Territory Manager on opportunities to improve rostering in order to maximise profitability
How You'll Work.
Team & Collaboration
Lead by example, coaching other staff to ensure a professional and efficient customer service is delivered at all times; Develop a culture where innovation, flexibility and ambition are fostered; Lead the team ensuring co-operation and flexibility is exhibited by all Employees; Foster a culture of customer centric thinking derived from Allcare policies; Build internal relationships with the pharmacy team and other stakeholders; Provide the Managing Pharmacist and Business Manager with regular updates including challenges, gaps and opportunities
Communication Scope
Excellent communication and influencing skills
Full Job Description
We currently have an exciting opportunity for a **Retail Pharmacy Manager** to join the team in our **O 'Malley's Life Pharmacy Dooradoyle**. **Allcare Management Services** Allcare is a company which specialises in supporting Community Pharmacies to deliver excellent personalised care to their community. Allcare supports the pharmacies by providing the back office services to allow the pharmacists focus on their core skill of providing expert medical care, advice and value to their patients and customers. **Purpose of Role:** Lead the sales team to deliver to the best in class retail standards in the front of counter operation. Manage the front of counter retail business and team. Strive to deliver front of counter sales targets as budgeted and agreed with the Business Manager. **Duties and Responsibilities: ** * To ensure the Pharmacy is maintained in line with Company Standards and that pharmacy sales staff are clear on their duties and the standards of performance to be achieved. * To ensure excellent retail standards and practices are in place and maintained, including: Category Management, Merchandising, Stock Control, rotation of stock, use of designated suppliers and following of Standard Operating Procedures (SOP’s). * To maintain correct procedures for the handling, processing and control of cash and all receipts throughout the Pharmacy including safes and bank lodgements in accordance with the Company Cash Policy. To address cash handling issue with staff as required in the appropriate manner. To ensure that proper receipt and documentation of all goods and services is upheld. * Ensure that the proper procedure for the various Department of Health Schemes e.g. DPS, LTI, GMS is carried out and that they are kept up to date, submitted properly at the end of each month and payment is reconciled as set down by Company Procedures. * To execute product promotions in the Pharmacy. * To implement policies and procedures as int
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