Reformation
Fashion
StoreManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Store Manager at Reformation. Skills: Sales, Customer experience, Team leadership. Measure and monitor sales performance. Improve business performance”
What You'll Achieve.
Achieve individual store goals; Achieve necessary revenue targets; Deliver and maintain extraordinary customer experience NPS scores
Industry & Context.
Identify opportunities for improvement
Minimum 40 hours per week, Daily open availability, Full 7 day work week availability, Flexible schedule
What They're Looking For.
Must Have
Minimum of 5 years Retail Experience, Minimum of 4 years Retail Management Experience, Experience working with a sales or retail organization, Experience working with an operationally intensive business
Nice to Have
GSuite experience a plus
What You'll Do.
Measure and monitor sales performance
Improve business performance
Execute store operations
Achieve revenue targets
Balance budget and expenses
Understand business drivers
Build business solutions
Meet and exceed store sales goals
Drive client experience
Act as brand ambassador
Engage customers on brand
Share stories of Reformation
Educate on sustainability
Deliver excellent customer experience
Build loyal client relationships
Monitor client interaction
Provide in-the-moment coaching
Balance sales and service
Schedule staff effectively
Achieve payroll goals
Deliver extraordinary customer experience
Maintain inventory accuracy
Train the team in store
Ensure consistent deliverables
Contribute to Loss Prevention
Set expectations for team
Own training for store team
Ensure facility maintenance
Ensure facility presentation
Ensure facility organization
Lead merchandising presentation
Lead merchandising concept standards
Strategize for customer experience
Strategize for business productivity
Provide feedback on product
Provide feedback on sales performance
Influence allocations
Ensure selling floor reflects brand standards
Ensure selling floor reflects concept standards
Develop talent in visual merchandising
Develop talent in digital merchandising
Manage day-to-day performance
Enable progressive career development
Provide incredible employee experience
Hire store team members
Train store team members
Develop store team members
Provide performance feedback
Understand current culture
Identify areas for improvement
Work with Regional Director for improvement
Implement activations
Implement recognition
Implement thorough communication
Own Development Plans
Own Disciplinary Action
Own Corrective Action
How You'll Work.
Team & Collaboration
Cross-functional team environment; Collaborate strategically with partners
Communication Scope
Performance feedback
Full Job Description
Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Schedule/ Location: Available to work a minimum of 40 hours per week Daily open availability across a full 7 day work week Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) Store Manager: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Store Manager will lead and execute all efforts required to achieve individual store goals. Reporting to the Regional Director, essential responsibilities include but are not limited to: What You’ll Do: Measure and Monitor sales performance taking action to improve business performance when needed. Ownership of operational execution of store to achieve necessary revenue targets while balancing budget and expenses Use a high
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