StoreManager

MAISON POLÈNE Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Join a passionate team dedicated to delivering exceptional customer experiences while helping establish Polène's presence in one of the country's premier luxury shopping destinations. Be part of the next chapter of the Polène story as we prepare to open our Chicago boutique on Oak Street this winter. ABOUT THE ROLE Polène boutiques immerse clients in our unique universe, attracting a high-end, international clientele. By applying for this role, you'll begin a journey defined by your passion for luxury leather goods, operational excellence, and commitment to exceptional service. As Store Manager, you will play a key role in launching and leading our new Chicago boutique. This position requires an experienced luxury retail leader who can build, develop, and inspire a high-performing team while ensuring the successful opening and long-term performance of the store. KEY RESPONSIBILITIES BUSINESS DEVELOPMENT - Drive sales performance and implement action plans to achieve business objectives. - Represent Polène's excellence and serve as a brand ambassador in-store. - Deliver and maintain an exceptional customer experience. - Identify local market opportunities to attract and retain new customers. - Champion clienteling initiatives and premium CRM best practices. - Analyze KPIs and business performance to proactively drive results. STORE MANAGEMENT - Collaborate closely with headquarters teams to ensure operational e