Perry Ellis International
Retail
StoreManager
“Store Manager at Perry Ellis International. Skills: Sales generation, Store operations, Team leadership, Customer service. Respond to customer complaints. Achieve excellent scores on secret shopper reports”
What You'll Achieve.
Achieve store financial objectives; Maximize financial performance; Achieve gross margin; Achieve store results
Industry & Context.
Problem recognition; Cause analysis; Solution generation; Conflict resolution
Stand for long periods, Lift up to 25 pounds
What They're Looking For.
Must Have
3-5 years retail management experience, Ability to perform effective selling techniques, Ability to organize, delegate, prioritize, meet deadlines, Ability to analyze business trends, Ability to respond in an empathetic way, Knowledge of visual presentation standards, Ability to implement and interpret planogram, Demonstration of verbal and written communication skills, Proven ability to challenge and motivate management, Ability to function as a role model, Ability to convey company expectations, Ability to analyze causes and generate alternatives, Maintains compliance of all company assigned training, Responsible for protection of Company assets, Supervises, leads, and motivates staff members, Ensures execution of all pricing strategies, Ensures store is merchandised according to visual guidelines, Ensures replenishment of merchandise on selling floor, Ensures all PEI customer service standards are met, Adheres to Human Resources standards, Recruits, selects, hires and develops diverse talent, Assesses, develops, educates, mentors and provides feedback, Holds store team accountable for achieving results, Manages conflict, Empowers and involves team in decision making, Receptive to feedback and fosters dialogue, Leads by taking calculated risk, Maintains confidentiality and meets own commitments, Ensures store associates adhere to labor laws
Nice to Have
BS degree would be a plus
What You'll Do.
Respond to customer complaints
Achieve excellent scores on secret shopper reports
Promote merchandise and demonstrate product knowledge
Assist customers with requests
Share vision and plans execution store strategy
Achieve store financial objectives
Educate store team on reports
Analyze business reports consistently
Develop strategies to maximize financial performance
Prioritize workflow through planning
Maintain appropriate staffing levels
Understand and comply with company policies
Maintain physical appearance and cleanliness of store
and generate solutions
Maintain compliance of company assigned training
Protect Company assets
Communicate loss prevention occurrences
Practice excellent customer service
Review and audit store processes
and motivate staff members
Ensure execution of pricing strategies
Ensure store is merchandised according to visual guidelines
Hold teams accountable to visual standards
Communicate store inventory opportunities
Ensure timely planning and execution of store planograms
Ensure store team understands company brand position
Ensure replenishment of merchandise on selling floor
Instruct and participate in visual merchandising standards
Ensure PEI customer service standards are met
Adhere to Human Resources standards
hire and develop diverse talent
Fill open positions with qualified candidates
mentor and provide feedback
Hold store team accountable for achieving store results
Empower and involve team in decision making
Foster dialogue around solutions
Lead by taking calculated risk
Manage through change and adversity
Maintain confidentiality and meet commitments
Ensure store associates adhere to labor laws
How You'll Work.
Team & Collaboration
Align with corporate initiatives; Align with district initiatives; Communicate with District Manager; Communicate with Market Manager; Communicate with Loss Prevention Manager; Develop diverse talent for store; Develop bench coach; Develop store management
Communication Scope
Verbal communication; Written communication; Persuasive argument
Process & Methodology
Time management, Planning, Delegation, Prioritization, Follow-up
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