Movado Group
StoreManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Store Manager at Movado Group. Skills: Store Management, Sales Management, Customer Service, Team Leadership. Achieve financial objectives for the store. Set sales goals for all store associates and monitor their performance”
What You'll Achieve.
meeting or exceeding store sales goals; ensuring that store expense budgets are met; peak performance; maximize store performance; customer satisfaction; timely opening and closing of the store
Industry & Context.
determine the optimal solutions that result in customer satisfaction
Open availability and flexibility to work according to needs of the business
What They're Looking For.
Must Have
at least 3 years of experience as a Retail Manager, Solid sales background, Open availability and flexibility to work according to needs of the business and to ensure store objectives are met, business acumen—use of business analytics, Superior skills in managing employees with an ability to develop and mentor as it relates to sales performance, Excellent interpersonal and communication skills, Proven ability to build a culture focused on success and teamwork, Intermediate computer skills
Nice to Have
preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail
What You'll Do.
Achieve financial objectives for the store
Set sales goals for all store associates and monitor their performance
Analyze store performance through the use of business analytics and implement programs to enhance store performance
evaluate and counsel store employees
organize and assign employees as well as follow up on their work results
Maintain and enhance the performance of the staff through continuous training and coaching
Identify current and future customer requirements by establishing rapport with potential and actual customers
Resolve customer issues or complaints in a timely manner
Ensure that all store employees maintain the store in accordance with company standards
Provide exceptional customer service
Conduct regular store meetings to keep staff informed
implement and manage store marketing and merchandising programs
Execute and monitor loss prevention and shrink programs
Oversee all store operational issues and administrative duties
Maintain the stability
security and reputation of the store
Regularly communicate and coordinate with the appropriate corporate personnel
How You'll Work.
Team & Collaboration
Proven ability to build a culture focused on success and teamwork; Regularly communicate and coordinate with the appropriate corporate personnel in operations of the store
Communication Scope
Excellent interpersonal and communication skills
Full Job Description
At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the corner stone of our business - we invite you to grow your career with us. We are currently seeking an inspiring, confident, and ambitious individual to join the Movado Company Store team as the Store Manager at **__Opry Mills, TN.__** **Roles and Responsibilities:** * Achieve financial objectives for the store—this includes meeting or exceeding store sales goals and ensuring that store expense budgets are met * Set sales goals for all store associates and monitor their performance against these goals * Analyze store performance through the use of business analytics and implement programs to enhance store performance * Recruit, hire, train, evaluate and counsel store employees to ensure peak performance * Schedule, organize and assign employees as well as follow up on their work results to maximize store performance * Maintain and enhance the performance of the staff through continuous training and coaching * Identify current and future customer requirements by establishing rapport with potential and actual customers and ensure that the store utilizes excellent CRM practices * Regularly conduct performance evaluations and communicate the appropriate employee improvement plans * Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction * Ensure that all store employees maintain the store in accordance with company standards * Provide exceptional customer service and ensure that all employees within the store also provide
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