Lush North America

Retail

StoreManager

CA$58–58k Pickering, Ontario, Canada FULL TIME
The Brief

“Store Manager at Lush North America. Skills: Sales targets, Customer experience, Staff experience, Operational excellence, Team development. Recruit your team. Train management team”

What You'll Achieve.

Exceed sales targets; Improve KPIs

Industry & Context.

Retail
Problems you'll solve

Analytical skills; Critical thinking skills; Troubleshooting skills

Eligibility Requirements

Flexible hours, Holidays, Evenings, Weekends

What They're Looking For.

Must Have

3-5 years managing in retail, HR skills in hiring, HR skills in scheduling, HR skills in training, HR skills in conflict resolution, HR skills in performance management, Excellent listening skills, Excellent communication skills, Excellent analytical skills, Excellent critical thinking skills, Excellent troubleshooting skills, Excellent organization skills, Excellent time management skills, Customer service skills, Supervisory skills, Sales skills, Ability to work flexible hours

Nice to Have

Experience with consultation-based customer service, Develop and train staff through coaching, Record of developing retail staff careers, Experience in cross cultural collaboration, DEIB or social justice training, Fluency in Spanish, Fluency in French, Fluency in other languages

What You'll Do.

Train management team

Develop management team

Train team on product

Train team on service

Oversee retail business

Create merchandising plans

Follow merchandising standards

Follow design standards

Provide consistent customer experience

Ensure staff scheduling

Ensure break allocation

Ensure meal allocation

Ensure payroll accuracy

How You'll Work.

Team & Collaboration

Cross cultural collaboration

Communication Scope

Listening skills; Communication skills

Free ATS check

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