Lush North America
Retail
StoreManager
“Store Manager at Lush North America. Skills: Sales targets, Customer experience, Staff experience, Operational excellence, Team development. Recruit your team. Train management team”
What You'll Achieve.
Exceed sales targets; Improve KPIs
Industry & Context.
Analytical skills; Critical thinking skills; Troubleshooting skills
Flexible hours, Holidays, Evenings, Weekends
What They're Looking For.
Must Have
3-5 years managing in retail, HR skills in hiring, HR skills in scheduling, HR skills in training, HR skills in conflict resolution, HR skills in performance management, Excellent listening skills, Excellent communication skills, Excellent analytical skills, Excellent critical thinking skills, Excellent troubleshooting skills, Excellent organization skills, Excellent time management skills, Customer service skills, Supervisory skills, Sales skills, Ability to work flexible hours
Nice to Have
Experience with consultation-based customer service, Develop and train staff through coaching, Record of developing retail staff careers, Experience in cross cultural collaboration, DEIB or social justice training, Fluency in Spanish, Fluency in French, Fluency in other languages
What You'll Do.
Train management team
Develop management team
Train team on product
Train team on service
Oversee retail business
Create merchandising plans
Follow merchandising standards
Follow design standards
Provide consistent customer experience
Ensure staff scheduling
Ensure break allocation
Ensure meal allocation
Ensure payroll accuracy
How You'll Work.
Team & Collaboration
Cross cultural collaboration
Communication Scope
Listening skills; Communication skills
Applying for this Store Manager role?
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