Lush Handmade Cosmetics
StoreManager
“Store Manager at Lush Handmade Cosmetics. Skills: Retail management, Sales targets, Customer experience, Staff development. Recruit your team. Train and develop management team”
What You'll Achieve.
Exceeding sales targets; Improve KPIs; Provide a consistent customer experience; Drive sales; Ensure payroll accuracy; Ensure staff wellbeing
Industry & Context.
Excellent analytical, critical thinking and troubleshooting skills
Ability to work flexible hours including holidays, evenings, and weekends
What They're Looking For.
Must Have
3-5 years managing in a retail environment, HR skills in hiring, scheduling, training, conflict resolution and performance management, Excellent listening and communication skills, Excellent analytical, critical thinking and troubleshooting skills, Excellent organization and time management skills, customer service, supervisory and sales skills, Knowledge and interest in skincare, natural beauty, and ethical business, Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends
Nice to Have
Experience with consultation-based customer service models, Ability to develop and train staff through positive coaching and feedback, record of accomplishment of developing retail staff careers, Proficient in excel, Microsoft suit, and adaptable to other systems as required, Experience in cross cultural collaboration and DEIB or social justice training, Fluency in Spanish, French, or other languages
What You'll Do.
Train and develop management team
Train and develop team on brand
Create and execute action plans
Create and execute merchandising plans
Ensure right staff scheduled
Ensure breaks and meals allocated
How You'll Work.
Team & Collaboration
Motivating your team; Training and developing your team; Train and manage your team; Assess own performance; Seeking feedback, resources, opportunities
Communication Scope
Excellent listening and communication skills
Applying for this Store Manager role?
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