Lush Handmade Cosmetics
StoreManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Store Manager at Lush Handmade Cosmetics. Skills: Sales targets, Customer experience, Staff experience, Operational excellence, Talent development. Recruit your team. Train management team”
What You'll Achieve.
Exceed sales targets; Improve KPIs
Industry & Context.
Analytical; Critical thinking; Troubleshooting
Flexible hours, Holidays, Evenings, Weekends
What They're Looking For.
Must Have
3-5 years managing retail, HR skills in hiring, HR skills in scheduling, HR skills in training, HR skills in conflict resolution, HR skills in performance management, Excellent listening skills, Excellent communication skills, Excellent analytical skills, Excellent critical thinking skills, Excellent troubleshooting skills, Excellent organization skills, Excellent time management skills, Customer service skills, Supervisory skills, Sales skills, Ability to work flexible hours
Nice to Have
Experience with consultation-based customer service, Ability to develop and train staff, Record of accomplishment developing retail staff careers, Proficient in excel, Proficient in Microsoft suit, Adaptable to other systems, Experience in cross cultural collaboration, DEIB or social justice training, Fluency in Spanish, Fluency in French, Fluency in other languages
What You'll Do.
Train management team
Develop management team
Train team on product
Train team on service
Oversee retail business aspects
Create merchandising plans
Follow merchandising standards
Follow design standards
Provide consistent customer experience
Ensure staff scheduling
Ensure break allocation
Ensure meal allocation
How You'll Work.
Team & Collaboration
Cross cultural collaboration
Communication Scope
Listening; Communication
Full Job Description
Position: Store Manager Interview Plan Ever wondered what it’s like behind the bubbles? #lushcareers Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference. We Offer: A fun and funky store atmosphere where individualism is encouraged A 50% discount off all our products to keep you smelling and feeling fresh An unconventional retail structure to support your entrepreneurial spirit The opportunity for growth as Lush loves to promote from within Store Manager As a Lush Store Manager, you're a true leader who embodies our core values in everything you do. Whether you're interacting with customers, motivating your team, or making important business decisions, you always keep the following in mind: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. These are more than just buzzwords to you – they're a way of life. As the Store Manager, you're responsible for: Recruiting your team Training and developing your management team Training and developing your team on brand, product, and service You oversee all aspects of the retail business, from managing budgets to exceeding sales targets. But you know that there's more to it than just the numbers – it's also about creating an environment that fosters a strong customer experience, staff experience, and operational excellence. And as you lead your team to greatness, you'll be constantly assessing your own performance and seeking feedback, resources, and opportunities to grow and develop. Responsibilities: Sales using inventory reporting tools, create and execute action plans to manage orders, inventory and waste, within your allocated budget. Visuals and Merchandising: Create and
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