Golf Galaxy
Retail
StoreManager
“Store Manager at Golf Galaxy. Skills: Retail Management, Sales, Customer Service, Team Leadership. Oversee store operations. Drive sales and profitability”
What You'll Achieve.
Drive sales and profitability; Achieve positive results; Ensure the payroll plan is met; Drive shrink results
Industry & Context.
problem-solving ability; analytical skills
Cameras must be on during all virtual interviews., AI tools are not permitted to be used by the candidate during any part of the interview process., Offers are contingent upon a satisfactory background check which may include ID verification.
What They're Looking For.
Must Have
5+ years retail management experience, World-class customer service skill, interpersonal/communication skills, problem-solving ability, analytical skills, Proficiency in MS Office, Flexible availability – including nights, weekend, and holidays
Nice to Have
golf sales/service preferred, Technical skills in club repair & fitting preferred
What You'll Do.
Oversee store operations
Drive sales and profitability
Establish and maintain customer relationships
Ensure high associate engagement and service levels
Drive and sustain sales intensity
operations integrity and profitability
Effectively schedule for the store
Develop payroll plans
Monitor payroll daily
Uphold Golf Galaxy standards for merchandise presentation
Responsible for recruitment
and hiring across the store
and develop a highly effective team
Lead consistent evaluation and development of in-store talent
Define a clear vision and strategy
Communicate expectations
Create a climate within the store in which staff are motivated to do their best
Hold all team members accountable to drive results
Issue appropriate counseling and disciplinary action
Drive shrink results through compliance to all guidelines
Ensure completion of training requirements are met across the store
Incorporate customer’s perspective when defining success
How You'll Work.
Team & Collaboration
Establish and maintain effective relationships with customers; Ensure high associate engagement and service levels; Select, on-board, empower, and develop a highly effective team of individuals; Lead consistent evaluation and development of in-store talent; Demonstrate a flexible leadership style to foster team member engagement including recognition; Create a climate within the store in which staff are motivated to do their best, morale and spiriting in his/her shares wins and fosters open and creates a feeling of belonging within the team; Hold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance
Communication Scope
interpersonal/communication skills
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