EZPawn
StoreManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Store Manager at EZPawn. Skills: leadership, coaching, mentoring, customer service. Lead, coach, mentor team. Provide outstanding customer service”
What You'll Achieve.
achieving their performance and career aspirations; meeting targets and metrics
Industry & Context.
excellent judgment
Ability to pass a criminal background check and drug test
What They're Looking For.
Must Have
1+ years in a management role, Ability to offer and describe various solutions and their benefits to the customer, Strategic and tactical management skills, Ability to pass a criminal background check and drug test, Valid driver’s license and auto insurance
Nice to Have
Background of accountability for meeting targets and metrics in a performance-driven environment, marketing and community outreach abilities, Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics, Pawn experience, Bilingual
What You'll Do.
Provide outstanding customer service
Build ongoing customer relationships
Negotiate pawn and sales transactions
Analyze reports and profitability statements
Provide recommendations and action plans
Monitor and appraise job results
Provide ongoing coaching and development
Assist team members in achieving performance
Ensure store operational requirements are met
Schedule and assign team members
Follow up on work results
Ensure pricing and timely markdowns
Secure merchandise by implementing security systems
Market and display merchandise
Ensure store standards are met
Protect team members and customers
Provide a safe and clean store environment
Comply with all legal requirements
Maintain operations by initiating
and enforcing policies
How You'll Work.
Team & Collaboration
Lead, coach, and mentor a team of 3 to 10+ Sales Associates; Work with customers to negotiate mutually satisfying agreements; Recruiting, selecting, orienting, and training Team Members; Providing ongoing coaching and development to assist Team Members; Ensuring store operational requirements are met by scheduling and assigning Team Members
Communication Scope
excellent communication; interpersonal skills
Full Job Description
Address: 3746 E. Admiral Place Tulsa, Oklahoma 74115 Brand: EZPawn **Starting pay rate $19.50 p/h based on experience.** We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! In this role, you will lead, coach, and mentor a team of 3 to 10+ Sales Associates while providing outstanding customer service and building strong ongoing relationships with customers. Together you will work with customers to negotiate mutually satisfying agreements regarding pawn and sales transactions. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives. **In addition to a great career, here are some of the other things we offer our Team Members:** * Free Health Insurance* * Competitive Wages * Generous Bonus Potential * Great Working Hours * 401(k) with Company Match * Generous Paid Time Off * Holiday Pay * Store Discount *No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan. Our ideal candidate combines an engaging personality and solid leadership, coaching and mentoring skills with strong negotiation talents, and the ability to create a superior customer service experience. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important that you display excellent communication and interpersonal skills. **Your specific duties in this role will include:** * Analyzing reports and profitability statements and providing recommendations and necessary action plans * Recruiting, selecting, orienting,
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