Cosmos Sport S. A.
Retail
StoreManager
“Store Manager at Cosmos Sport S. A.. Skills: Store management, Customer satisfaction, Team development. Maintain exceptional service experience. Ensure high customer satisfaction”
What You'll Achieve.
Achieve targeted KPIs
Industry & Context.
What They're Looking For.
Must Have
University Degree or equivalent qualification, 2 years’ experience managing standalone retail store, Excellent use of English language, Excellent computer skills, Excellent verbal skills, Excellent written skills, Excellent interpersonal skills, Numerical knowledge, Analytical knowledge, Sound working knowledge of Microsoft Office, Leadership skills, Business orientation, Customer service orientation, In-depth knowledge of basic business management processes, Passion for sports, Passion for fashion, Willingness to learn, Willingness to tackle new challenges
What You'll Do.
Maintain exceptional service experience
Ensure high customer satisfaction
Foster client centric mindset
Develop client relationships
Maintain client relationships
Implement clienteling initiatives
Implement client events
Secure client loyalty
Motivate team members
Offer constructive feedback
Ensure great guest experience
Promote entrepreneurial spirit
Ensure efficient organization
Ensure professional growth
Ensure hazard-free environment
Ensure safe environment
Ensure healthy environment
Ensure compliance with regulations
Inform team about product
Inform team about policies
Inform team about procedures
Lead operational activities
Manage operational activities
Ensure compliance with policies
Ensure compliance with procedures
Monitor store productivity
Control store productivity
Achieve targeted KPIs
Implement personnel planning
Implement resource planning
Optimize staff schedules
Build customer retention
How You'll Work.
Team & Collaboration
Partnership with company functions; Work with Marketing dept; Work with VM dept; Work with Commercial dept
Communication Scope
Verbal communication; Written communication; Interpersonal skills
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