Circle K
StoreManager
“Store Manager at Circle K. Skills: Leadership, Management, Customer service, Financial analysis. Supervise employees. Recruit, hire and train employees”
What You'll Achieve.
Maximize sales and net profits.; Ensure the store is clean, adequately stocked, organized and well-kept based on Company standards.; Maximize customer service and maintain store image.; Meet Company standards for customer service, store image and marketing execution.; Reduce risk to the company.
Industry & Context.
Resolve customer complaints in a timely, professional manner.; Evaluates and develops specific action plans to address the needs of the store in order to reach the desired objectives.
Ability to work a minimum of 50 hours per week, Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors, Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead, Ability to occasionally lift and/or carry up to 50 pounds from ground to waist, Ability to grasp, reach and manipulate objects with hands for entire shift., Ability to push/pull with arms up to a force of 20 pounds, Able to reach overhead for objects, Ability to bend and twist at waist, Ability to communicate orally, Ability to operate a cash register and/or computer keyboard, Ability to stoop, kneel, squat, bend, push, and pull, Ability to work alone, Be exposed to occasional noise, Ability to stand and/or walk for an entire shift, May require climbing a ladder to store and retrieve materials or place and remove signs, Work requires 50 hours per week and can include hours on all shifts, week-ends and holidays., Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc., Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer, Exposure to occasional noise., Work with minimum direction and periodic supervision.
What They're Looking For.
Must Have
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions., Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions., Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion and analysis of reports, inventory control, cash control, employment related forms, etc., A valid driver’s license and dependable transportation., Ability to have open availability., Ability to communicate (orally and in writing) in English., Ability to perform essential duties and physical functions described above., Ability to work in the conditions described below., Ability to operate a motor vehicle., Ability to sit for long periods of time.
Nice to Have
1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred.
What You'll Do.
hire and train employees
manage and assign tasks
Maintain store cleanliness and organization
Develop positive supplier relationships
Resolve customer complaints
Prepare performance appraisals
Train employees on safety procedures
Ensure timely employee training completion
Develop communication strategies for employees
Establish communication meetings
Evaluate store needs and develop action plans
Organize and maintain store files
Manage employee reporting
Ensure merchandise is stocked and displayed
Ensure employment posters are accessible
Analyze sales and expense information
Budget and forecast P&L lines
Manage merchandise margins
Safeguard and account for money
Perform financial analysis
Notify Market Manager of discrepancies
How You'll Work.
Team & Collaboration
Maintain a professional and supportive image among subordinates and supervisor.; Develops positive and professional relationships with all suppliers.; Establishes periodic on-going communication meetings with all store employees and the Market Manager.
Communication Scope
Ability to communicate (orally and in writing) in English.
Process & Methodology
Develops specific action plans to address the needs of the store in order to reach the desired objectives.
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