Bridgestone Retail Operations
Retail
StoreManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Store Manager at Bridgestone Retail Operations. Skills: Sales management, Customer service, Team leadership. Responsible for every aspect of the store operation. Selecting, coaching and developing store teammates”
What You'll Achieve.
Drive store sales & promotions; Build customer satisfaction & loyalty creating results for teammates, customers and the company; Track and meet payroll, budgets and store goals
Industry & Context.
Problem solving skills as it relates to customer complaints; Negotiation and conflict resolution skills
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
What They're Looking For.
Must Have
High School Diploma or equivalent, Demonstrated success in retail sales management, Problem solving skills as it relates to customer complaints, Aptitude to manage inventory, order scheduling, and merchandising displays, Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty, Exceptional teammate and customer communication skills, Negotiation and conflict resolution skills, Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Nice to Have
2 year college degree or equivalent
What You'll Do.
Responsible for every aspect of the store operation
coaching and developing store teammates
advertising and promotion of products and services
Drive store sales & promotions
Build customer satisfaction & loyalty
Track and meet payroll
budgets and store goals
Keep records and relevant financial information current
schedule and assign staff according to their skill level
Follow up with customers to obtain feedback and ensure they are satisfied with received
How You'll Work.
Team & Collaboration
Selecting, coaching and developing store teammates; Manage, schedule and assign staff according to their skill level
Communication Scope
Exceptional teammate and customer communication skills
Full Job Description
# _**Company Overview**_ Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. # **_Job Category_** Retail # _**Position Summary**_ Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services. ___ **Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.** ___ # _**Responsibilities**_ * Customer service. * Drive store sales & promotions. * Build customer satisfaction & loyalty creating results for teammates, customers and the co
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