Sur La Table
Retail
StoreFloorLead
“Store Floor Lead at Sur La Table. Skills: Retail management, Customer experience, Sales performance. Lead the sales floor. Oversee daily store operations”
What You'll Achieve.
Achieve sales and operational goals; Deliver a best-in-center customer experience; Inspire repeat visits and customer loyalty; Maintain customer satisfaction and loyalty; Contribute to overall store revenue
Industry & Context.
Excellent problem-solving
Ability to communicate verbally, Ability to work cooperatively with associates and customers, Ability to remain standing for up to 4 hours, Ability to move about the store, Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch, Ability to lift and/or move merchandise weighing up to 50 lbs, Ability to ascend/descend ladders, Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse, Workweeks between 20 and 25 hours, Ability to have a flexible schedule, including nights, weekends, and holidays, Regular and predictable attendance
What They're Looking For.
Must Have
Must be 21 years of age or older, 1 year of retail management experience
Nice to Have
Proficiency in Microsoft Office, Proficiency in retail management systems
What You'll Do.
Oversee daily store operations
Provide in-the-moment coaching
Support onboarding and training
Create memorable customer experiences
Maintain product expertise
Address customer concerns
Support store sales goals
Maximize selling opportunities
Meet monthly sales goals
Direct employees on stock levels
Complete inventory transactions
Adhere to wage and hour laws
Follow company policies and SOPs
How You'll Work.
Team & Collaboration
Communicate performance issues to management; Support onboarding, training, and development of new associates; Communicate policies and SOPs to associates
Communication Scope
Excellent communication
Applying for this Store Floor Lead role?
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