Sur La Table
081 - King of Prussia - Sur La Table, 690 West DeKalb Pike, Suite 2068, King of Prussia, PA 19406
StoreFloorLead
“Store Floor Lead at Sur La Table. Skills: Sales leadership, Customer experience, Store operations. Lead sales floor. Oversee daily store operations”
What You'll Achieve.
Achieve sales goals; Achieve operational goals; Inspire repeat visits; Maintain customer satisfaction; Maintain customer loyalty
Industry & Context.
Problem-solving
Ability to stand up to 4 hours, Ability to move about store, Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch, Ability to lift up to 50 lbs, Ability to ascend/descend ladders, Flexible schedule, Work nights, weekends, and holidays
What They're Looking For.
Must Have
1 year retail management experience, Must be 21 years of age
Nice to Have
Proficiency in Microsoft Office, Proficiency in retail management systems
What You'll Do.
Oversee daily store operations
Provide coaching and feedback
Communicate performance issues
Support onboarding and training
Represent brand and culture
Create memorable experiences
Maintain product expertise
Ensure exceptional customer experience
Lead customer-focused culture
Address customer concerns
Resolve customer issues
Support store sales goals
Maximize selling opportunities
Identify customer needs
Offer relevant solutions
Meet or exceed sales goals
Contribute to store revenue
Ensure merchandise stock levels
Ensure selling floor is stocked
Ensure policies are followed
Ensure SOPs are followed
How You'll Work.
Team & Collaboration
Elevate performance; Team engagement
Communication Scope
Verbal communication
Applying for this Store Floor Lead role?
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What do employees actually say about Sur La Table?
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