Company
StoreDriver
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Store Driver. Skills: Customer service, Sales, Driving. Pick, stage and safely deliver parts. Pick up returns and cores”
What You'll Achieve.
Increase average transaction value
Industry & Context.
Physical ability to lift and move up to 50 pounds, Physical ability to lift and move up to 100 pounds with assistance, Specific vision abilities required, Exposure to various weather conditions, Exposure to moving mechanical high, precarious toxic or caustic risk of electrical explosives; and vibration
What They're Looking For.
Must Have
Valid driver's license with an acceptable driving record, Speak and write English, Read and interpret documents, Use basic math accurately, Ability to work an assortment of days, evenings and weekends, Confidence in engaging customers, Willing to learn about new products and sales techniques, Ability to use delivery board system, Safety knowledge and skills, Operating inventory systems, Ability to identify customer needs
Nice to Have
Spanish, Automotive parts experience
What You'll Do.
stage and safely deliver parts
Pick up returns and cores
Drop off sales flyers
Daily collection of credit accounts
Build and maintain customer relationships
Assist in upselling and cross-selling
Maintain store cleanliness
Maintain product knowledge
Engage with walk-in customers
How You'll Work.
Team & Collaboration
Build and maintain relationships with MainStreet and National Pro customers; Provide CPP with insights learned while making deliveries; Communicate effectively with peers and leadership
Communication Scope
Communicate effectively; Build relationships with customers; Friendly and persuasive communication
Full Job Description
## **Job Description** **Position Responsibilities** * Pick, stage and safely deliver parts to pro customers * Pick up returns and cores * Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs * Daily collection of credit accounts * Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries * Assist in upselling and cross-selling products to increase average transaction value * Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot * General stocking including truck stocking, back stock and cycle counts * Maintain knowledge of product inventory and new arrivals to assist with sales * Engage with walk-in customers to understand their needs and recommend appropriate parts or services * Other duties as assigned **Success Factors** * Safe driving and navigation ability * Ability to use delivery board system * Friendly and persuasive communication * Ability to locate and stock parts Safety knowledge and skills * Operating inventory systems (Back stock) and store equipment * Sales aptitude and customer service orientation * Ability to identify customer needs and recommend solutions **Essential Job Skills Necessary for Success as a Driver** * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,0 peers and leadership * Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals * Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed * Confidence in engaging customers and promoting products * Willing to learn about new products and sales techniques **Prior Experience that Sets a Driver up for Success** * Automotive parts experience is preferred *
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