Circle K
StoreCManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Store C Manager at Circle K. Skills: Leadership, Management, Customer service, Financial analysis. Supervise activities of employees. Recruit, hire and train employees”
What You'll Achieve.
Maximize sales and net profits.; Ensure store is clean, adequately stocked, organized and well-kept based on Company standards.; Ensure that customer service, store image and marketing execution meet Company standards.; Reduce risk to the company.
Industry & Context.
Resolve customer complaints in a timely, professional manner.; Analyzes daily sales and expense information and takes appropriate action to maximize sales and net profits.
Flexible Availability, Ability to work a minimum of 50 hours per week, Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors, Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead, Ability to occasionally lift and/or carry up to 50 pounds from ground to waist, Ability to grasp, reach and manipulate objects with hands for entire shift., Ability to push/pull with arms up to a force of 20 pounds, Able to reach overhead for objects, Ability to bend and twist at waist, Ability to communicate orally, Ability to operate a cash register and/or computer keyboard, Ability to stoop, kneel, squat, bend, push, and pull, Ability to work alone, Be exposed to occasional noise, Ability to stand and/or walk for an entire shift, May require climbing a ladder to store and retrieve materials or place and remove signs, Work requires 50 hours per week and can include hours on all shifts, week-ends and holidays., Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc., Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer, Exposure to occasional noise., Work with minimum direction and periodic supervision.
What They're Looking For.
Must Have
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions., Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions., Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion and analysis of reports, inventory control, cash control, employment related forms, etc., A valid driver’s license and dependable transportation., Ability to have open availability., Ability to communicate (orally and in writing) in English., Ability to perform essential duties and physical functions described above., Ability to work in the conditions described below., Ability to operate a motor vehicle., Ability to sit for long periods of time., Ability to work a minimum of 50 hours per week, Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors, Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead, Ability to occasionally lift and/or carry up to 50 pounds from ground to waist, Ability to grasp, reach and manipulate objects with hands for entire shift., Ability to push/pull with arms up to a force of 20 pounds, Able to reach overhead for objects, Ability to bend and twist at waist, Ability to communicate orally, Ability to operate a cash register and/or computer keyboard, Ability to stoop, kneel, squat, bend, push, and pull, Ability to work alone, Be exposed to occasional noise, Ability to stand and/or walk for an entire shift, May require climbing a ladder to store and retrieve materials or place and remove signs, Work requires 50 hours per week and can include hours on all shifts, week-ends and holidays., Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc., Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer, Exposure to occasional noise., Work with minimum direction and periodic supervision.
Nice to Have
Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.
What You'll Do.
Supervise activities of employees
hire and train employees
manage and assign tasks
Maintain store cleanliness and organization
Develop positive supplier relationships
Resolve customer complaints
Provide performance appraisals
Train employees on standards
Train employees on safety procedures
Ensure timely employee training completion
Ensure proper employee communication
Establish communication meetings
Develop action plans for store needs
Organize and maintain store files
Manage and supervise report completion
Manage and supervise merchandise stocking
Analyze sales and expense information
Budget and forecast P&L lines
Manage merchandise margins
Safeguard and account for money
Perform financial analysis
Notify Market Manager of discrepancies
How You'll Work.
Team & Collaboration
Maintain a professional and supportive image among subordinates and supervisor.; Develops positive and professional relationships with all suppliers.; Establishes periodic on-going communication meetings with all store employees and the Market Manager.
Communication Scope
Ability to communicate (orally and in writing) in English.
Process & Methodology
Evaluate and develop specific action plans to address the needs of the store in order to reach the desired objectives.
Full Job Description
Tri-State BU - Region 02 - Market 02: 6911 South Avenue, Boardman, Ohio 44512 # _**Shift Availability**_ Flexible Availability ** _Time Type_** Full time **ESSENTIAL DUTIES:** _**_The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:_**_ ****Leadership and Management:**** Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s). Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service. Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept based on Company standards. Maintains a professional and supportive image among subordinates and supervisor. Schedules employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image. Implements non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees. ****Store Relationships:**** Develops positive and professional relationships with all suppliers. Promotes excellent service and resolve customer complaints in a timely, professional manner. Provides regular and predicable onsite attendance. Promotes and ensures a safe, positive public image within the neighboring community. ****Training and Development:**** Prepares on-going and timely performance appraisals in Workday for all employees, providing proper performance-based feedback, this including 30- and 60-Days check-ins, 90-Days, 12 Months, and ongoing Anniversary check-ins. Trains all employees ensuring that customer service, store image and marketing execution meet Company standards. Trains all employees on safety procedures and promote safety awareness. Mentors and trains all employee on cash awareness and expectations to help reduce risk to the company/BU. Ensures empl
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