Cvs Health
Healthcare
StoreAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Store Associate at Cvs Health. Skills: Customer service, Sales floor maintenance. Provide differentiated customer service. Anticipate customer needs”
What You'll Achieve.
Positively impact lives; Positively impact millions
Industry & Context.
Resolve service issues
Physical lifting, Overhead lifting, Visual inspection
What They're Looking For.
Must Have
At least 16 years of age, Remaining upright on feet, Lifting up to 35 lbs, Close visual acuity
Nice to Have
Previous retail experience, Previous customer service experience, High School diploma or equivalent preferred
What You'll Do.
Provide differentiated customer service
Anticipate customer needs
Demonstrate compassion and care
Identify service issues
Resolve service issues
Greet customers warmly
Offer help locating items
Perform cashier duties accurately
Handle cash precisely
Handle checks precisely
Handle credit cards precisely
Follow company policies
Follow company procedures
Update pricing information
Complete inventory management tasks
Support opening store activities
Support closing store activities
Provide customer support to all departments
Ensure departments are stocked
Ensure departments are operational
Remain current with services
Remain current with tools
Assist pharmacy personnel
Work shifts in pharmacy
Embrace new CVS services
Advocate for new CVS services
Embrace loyalty programs
Advocate for loyalty programs
How You'll Work.
Team & Collaboration
Member of a team
Communication Scope
Customer interactions
Full Job Description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. **Position Summary** Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: * Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues * Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed * Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures * Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager * Supporting opening and closing store activities, when needed * Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining cur
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