Copperstate Farms
cannabis
StoreAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Store Associate at Copperstate Farms. Skills: customer service, inventory management, product knowledge. Provides necessary support for dispensary operations either in Front of House (FOH) or Back of House (BOH) as needed. Provide outstanding customer service while assessing the needs of each customer to fit them with the best product”
Industry & Context.
Ability to solve problems in an efficient and professional manner
Requires prolonged sitting, standing, walking, bending, lifting, and use of hands, Frequently physical exertion to manually move, lift, carry, pull, or push heavy objects or materials, Frequently stooping, bending, and reaching, Must work indoors and outdoors year-round, Must work in noisy and crowded environments, Lift 25-50 pounds from the floor to a waist-high table when necessary, Crouch & bend often, Stand for short/ high periods of time, Sit for short/ medium periods of time, Walk for short/high periods of time, Occasionally sit on the floor or at floor level, Handle the responsibilities and routine stress often associated with this position, Expectation to work evenings, weekends and holidays as required
What They're Looking For.
Must Have
Must be at least 21 years of age, Must be able to pass a background check to obtain, and maintain, a Facility Agent card in accordance with Arizona State Department of Health Services requirements, High School Diploma or equivalent, must be familiar with the variety of methods used for Cannabis consumption, Must be able to effectively address customers' concerns and complaints, Be professional in appearance, actions, and verbal communication, Must have cash handling experience and excellent mathematical skills, Ability to prioritize and multitask in a busy atmosphere, Ability to remain compliant in a highly regulated role, Demonstrate oral and written communication with customers, coworkers, and management, Knowledge of basic computer skills and point-of-sale software, Ability to solve problems in an efficient and professional manner, attention to detail, Ability to work evenings, weekends, and holiday shifts as scheduled and needed, New Hire Orientation & Security Training, Store Associate Training, Cannabis Education course, Maintain active Arizona Facility Agent Card
Nice to Have
2 years of retail and/or customer-facing experience preferred, Cannabis retail or education experience preferred
What You'll Do.
Provides necessary support for dispensary operations either in Front of House (FOH) or Back of House (BOH) as needed
Provide outstanding customer service while assessing the needs of each customer to fit them with the best product
Responsible for all aspects of physical and digital inventory maintenance within the company and the processes associated with inventory control such as packaging
intake of all products
and inventory compliance
Greet all customers in a positive and professional manner
Accurately entering and processing customer information/transactions
Quickly and precisely handle cash and debit transactions while maintaining a balanced cash drawer
Make appropriate product recommendations to customers as needed
and organize dispensary
Maintain quality customer service by establishing and enforcing company standards and handling customer inquiries or complaints
Verify patient/customer allotment and ensure they are eligible to make purchases using the state system
Participate in ongoing education and professional development as needed
Assist in inventory audits
In-taking of medicated products
Restock product to sellable locations
Display understanding of COAs and compliance standards
Capable of leading daily counts and reporting to accounting
Pinpoint and verify variances in live inventory
How You'll Work.
Team & Collaboration
Work cohesively with all departments as part of family/team environment
Communication Scope
Demonstrate oral and written communication with customers, coworkers, and management
Full Job Description
Who We Are: At Copperstate Farms and Sol Flower, we’re creating a better kind of cannabis company. Where we know happy plants begin with happy people. We aspire to high standards, take pride in our work, and drive for better results every day. At the greenhouse, our roots are growing flower, but we’ve branched out to offer an extensive range of cannabis products like edibles, topicals, and concentrates for retail dispensary locations. From farm to market, we are committed to the quality of our products and are always testing for patient and customer safety. By bringing together best practices from big agriculture, consumer packaged goods, and pharmaceutical and retail industries, Copperstate is becoming one of the top cannabis companies to work for. What We’re Growing: As one of the largest greenhouse cannabis producers in North America, Copperstate Farms ranges over 1.7 million square feet of canopy and 40 acres under glass. It’s here where we have been growing a house of cannabis brands that our patients and customers can trust, each addressing a different needs state and demographic. From the greenhouse to corporate to multiple Sol Flower dispensaries, we’re an inclusive cannabis community empowering wellness for all. Most of all, we strive for a culture where our employees view us as one of the best places to work. Job Description: The Store Associate provides necessary support for dispensary operations either in Front of House (FOH) or Back of House (BOH) as needed. In FOH, the Store Associate will provide outstanding customer service while assessing the needs of each customer to fit them with the best product. In BOH, the Store Associate will be responsible for all aspects of physical and digital inventory maintenance within the company and the processes associated with inventory control such as packaging, stocking, intake of all products, and inventory compliance. The Store Associate is a lifelong learner who is passionate about Cannabis and dedicated to prov
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