Circle K
StoreAManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Store A Manager at Circle K. Skills: Leadership, Management, Customer service, Financials. Supervise employees. Recruit, hire and train employees”
What You'll Achieve.
Maximize sales and net profits; Ensure store is clean, adequately stocked, organized and well-kept; Ensure excellent customer service; Meet Company standards for customer service, store image and marketing execution; Reduce risk to the company
Industry & Context.
Resolve customer complaints; Takes appropriate action to maximize sales and net profits
Ability to work a minimum of 50 hours per week, Ability to be exposed to cold or warm temperature extremes, Ability to occasionally lift and/or carry up to 30 pounds, Ability to occasionally lift and/or carry up to 50 pounds, Ability to grasp, reach and manipulate objects with hands for entire shift, Ability to push/pull with arms up to a force of 20 pounds, Able to reach overhead for objects, Ability to bend and twist at waist, Ability to stoop, kneel, squat, bend, push, and pull, Ability to work alone, Be exposed to occasional noise, Ability to stand and/or walk for an entire shift, May require climbing a ladder, Perform approximately 95% of all work indoors, Required to clean parking lots, gas pumps, take out garbage, Exposure to extreme cold temperatures, Work with minimum direction, Periodic supervision
What They're Looking For.
Must Have
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions., Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions., Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion and analysis of reports, inventory control, cash control, employment related forms, etc., A valid driver’s license and dependable transportation., Ability to have open availability., Ability to communicate (orally and in writing) in English., Ability to perform essential duties and physical functions described above., Ability to work in the conditions described below., Ability to operate a motor vehicle., Ability to sit for long periods of time.
Nice to Have
1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred.
What You'll Do.
hire and train employees
Manage and assign tasks
Maintain store cleanliness
Develop supplier relationships
Resolve customer complaints
Prepare performance appraisals
Train employees on safety
Ensure timely communication
Complete reports accurately
Analyze sales and expense information
Budget and forecast P&L
Manage merchandise margins
Account for money received
Notify District Manager of discrepancies
How You'll Work.
Team & Collaboration
Develop positive relationships with suppliers; Establish communication meetings with employees and District Manager
Communication Scope
Communicate orally; Communicate in writing
Process & Methodology
Develop specific action plans
Full Job Description
Tri-State BU - Region 03 - Market 02: 1700 Main Street, Lapel, Indiana 46051 # _**Shift Availability**_ Flexible Availability ** _Time Type_** Full time **ESSENTIAL DUTIES:** _**_The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:_**_ ****Leadership and Management:**** Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s). Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service. Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept based on Company standards. Maintains a professional and supportive image among subordinates and supervisor. Schedules employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image. Implements non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees. ****Store Relationships:**** Develops positive and professional relationships with all suppliers. Promotes excellent service and resolve customer complaints in a timely, professional manner. Provides regular and predicable onsite attendance. Promotes and ensures a safe, positive public image within the neighboring community. ****Training and Development:**** Prepares on-going and timely performance appraisals in Workday for all employees, providing proper performance-based feedback, this including 30- and 60-Days check-ins, 90-Days, 12 Months, and ongoing Anniversary check-ins. Trains all employees ensuring that customer service, store image and marketing execution meet Company standards. Trains all employees on safety procedures and promote safety awareness. Mentors and trains all employee on cash awareness and expectations to help reduce risk to the company/BU. Ensures emplo
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