Sutherland
Technology
StorageTechnicalSupportEngineer
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Storage Technical Support Engineer at Sutherland. Skills: Storage Support, NetApp Storage, Networking Troubleshooting. Provide Technical Support. Resolve production issues”
What You'll Achieve.
Resolve production issues and requests based on the SLAs defined
Industry & Context.
Solving problems
24x7 environment, On-call
What They're Looking For.
Must Have
Technical Support/Networking or Storage Administrator/Desktop Support Engineers, Bachelor's Degree in IT, Computer Science, or other related fields
Nice to Have
At least two years of relevant technical experience
What You'll Do.
Provide Technical Support
Resolve production issues
Diagnose and troubleshoot NetApp storage hardware issues
Reproduce issues by re-creating scenarios
Design and implement NetApp storage systems
Install NetApp storage systems
Configure NetApp storage systems
Upgrade NetApp storage systems
Diagnose and troubleshoot TCP/IP networking issues
How You'll Work.
Communication Scope
Written communication; Verbal communication
Full Job Description
About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results. Experience : 1+ years in Technical Support/ Networking or Storage Administrator Job Type : Full-time Role : Storage Technical Support Engineer Employment Type : Full Time, Permanent Role Category : Storage / Hardware / NAS / SAN Key Skills : • Hardware, Networking, Desktop Support or • Storage Domain, NAS, SAN, Storage, System Administration, NetApp Performance Tuning, Storage Administration, Performance Monitoring, Disk fault, Experience in Backup technology, Experience in Windows Servers, VMware. Responsibilities and Duties: • Provide Technical Support in a 24x7 environment on-call/ email/ chat support • Should be able to resolve production issues and requests based on the SLAs defined. • Diagnose and troubleshoot NetApp storage hardware issues • Reproduce issues by re-creating scenarios in a lab environment • Extensive experience and in-depth knowledge of ONTAP 7-mode and C- Mode • NetApp FAS ser
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