U-Haul
StorageCustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Storage Customer Service Representative at U-Haul. Support site manager with facility operations. Answer phone inquiries from customers”
Industry & Context.
Moderate risks or discomforts, Working around moving parts, Working around machines, Working around fumes, Working around irritating chemicals, Use protective clothing or gear, Long periods stationary, Repositioning to reach tools, Moving a minimum of 50 lbs
What They're Looking For.
Must Have
Driver's license, Maintain clean driving record, Available to work on weekends, Available to work on holidays
What You'll Do.
Support site manager with facility operations
Answer phone inquiries from customers
Explain terms of rental agreements
Prepare rental contracts
Perform general routine property cleanup
Perform minor repair work
Ensure vacant storage units are clean
Ensure vacant storage units are dry
Ensure vacant storage units are secure
Ensure vacant storage units are available
Participate in U-Haul education
How You'll Work.
Communication Scope
Phone inquiries
Full Job Description
**Location:** 1811 Rinehart Rd, Sanford, Florida 32771 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company’s exceptional service…ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is '**Hire Fast, Pay Fast**.' You can start today and get paid today! Schedule **_two_** hands-on working interviews and get paid for each. We also offer a **$100 hiring bonus**! In addition, we offer a **$300 cash bonus** , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. **U-Haul Offers:** * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey’s SmartDollar Program **Storage Customer Service Representative Primary Responsibilities:** * Support the site manager with facility operations. * Answer phone inquiries from active and prospective customers. * Show storage units, explain the terms of rental agreements and prepare rental contracts. * Perform general routine property clea
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