U-Haul
StorageCustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Storage Customer Service Representative at U-Haul. Support site manager. Answer phone inquiries”
Industry & Context.
Use protective clothing, Use protective gear, Move minimum 50 lbs
What They're Looking For.
Must Have
Driver's license, Maintain clean driving record, Available weekends and holidays
What You'll Do.
Answer phone inquiries
Explain rental agreements
Prepare rental contracts
Perform property cleanup
Perform minor repair work
Ensure vacant units are clean
Ensure vacant units are dry
Ensure vacant units are secure
Ensure vacant units are available
Participate in U-Haul education
How You'll Work.
Communication Scope
Phone inquiries
Full Job Description
Compensation Range: $15.00 to $15.75 Hourly **Location:** 4200 W Jefferson St, Joliet, Illinois 60431 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company’s exceptional service…ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is '**Hire Fast, Pay Fast**.' You can start today and get paid today! Schedule **_two_** hands-on working interviews and get paid for each. We also offer a **$100 hiring bonus**! In addition, we offer a **$300 cash bonus** , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. **U-Haul Offers:** * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey’s SmartDollar Program **Storage Customer Service Representative Primary Responsibilities:** * Support the site manager with facility operations. * Answer phone inquiries from active and prospective customers. * Show storage units, explain the terms of rental agreements and prepare rental con
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