Amazon Commercial Services Pty Ltd
Logistics
Step-UpProcessAssistant,AUSAviationSecurity(AvSec)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Step-Up Process Assistant, AUS Aviation Security (AvSec) at Amazon Commercial Services Pty Ltd. Skills: Process management, Security compliance, Labour allocation. Support daily management. Allocate labour”
What You'll Achieve.
Ensure successful area performance
Industry & Context.
Problem-solving; Adaptability
Lifting up to 16 kg, Standing/walking up to 10-12 hours, Frequently pushing, Frequently pulling, Frequently squatting, Frequently bending, Frequently reaching
What They're Looking For.
Must Have
Knowledge of Microsoft Office, Experience working/leading in team, Work a variety of hours, Hold a valid ASIC, Comfortable lifting 16 kg, Standing/walking 10-12 hours, Excellent written and verbal communication, Problem-solving skills, Adapt to unplanned situations, Excellent time management skills
Nice to Have
Experience directly managing others, Experience in warehouse operations, Experience with x-ray screening technology, Experience with physical security control, Experience with surveillance systems, Knowledge of Dangerous Goods transportation, Experience with performance metrics, Experience with lean process improvement
What You'll Do.
Support daily management
Track ATS/labour hours
Report ATS/labour hours
Verify SOP compliance
Ensure area performance
Track associate productivity
Report associate productivity
Provide feedback on productivity
Report and manage risks
Identify safety hazards
Address safety hazards
Participate in safety initiatives
Coach associates to work safely
Assist in keeping work area clean
Assist in keeping work area organised
How You'll Work.
Team & Collaboration
Liaise with stakeholders; Coach team members; Train team members; Assist team members
Communication Scope
Verbal communication; Written communication; Interpersonal skills
Full Job Description
Process Assistants are pivotal in ensuring smooth daily operations — supervising shifts, allocating labour, assigning job duties, and liaising with both internal and external stakeholders. This role places a strong emphasis on compliance with the Regulated Air Cargo Agent (RACA) security program, including the processing and security clearance of Amazon air cargo, compliance oversight, and supervision of operational performance. This is a part-time role combining production work and managerial duties with shift timing of 04:00am-11:36am Mon-Fri for the Prime period. Key job responsibilities • Support daily management of department duties, including allocating labour, leading meetings, and assigning job duties • Monitor compliance with AvSec RACA program requirements • Apply industry and Amazon best practices for the secure handling and transportation of air cargo • Track and report ATS/labour hours • Assist on the floor as an associate resource — train associates and verify SOP compliance • Ensure successful area performance through tracking, reporting, and feedback on associate productivity, quality, safety, and security • Report and manage risks and incidents; refer all job injuries immediately to the Aviation Security Manager • Identify and address safety hazards within the work area; participate in safety initiatives and coach associates to work safely at all times • Assist in keeping the work area clean and organised Basic Qualifications: - Knowledge of Microsoft Office including Outlook, Word, and Excel - Experience in working and/or leading as part of a team - Work a variety of hours as business demands - Hold a valid and current ASIC (Aviation Security Identification Card) - Comfortable lifting up to 16 kg, standing/walking for up to 10–12 hours, and frequently pushing, pulling, squatting, bending, and reaching (with or without reasonable accommodation) - Excellent written and verbal communication and interpersonal skills to coach, train, and assist team mem
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