Stelo
Technology
SteloSystemAdministrator/SupportEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Stelo System Administrator/Support Engineer at Stelo. Skills: System administration, Customer support, Infrastructure management, Database support. Maintain internal infrastructure. Administer virtual infrastructure”
Industry & Context.
Troubleshooting; Performance troubleshooting; Root cause analysis
Work Pacific time hours
What They're Looking For.
Must Have
5+ years systems administration, Windows Server and Linux experience, Virtual infrastructure platforms experience, Cloud platform experience, Relational databases experience, Network fundamentals understanding, Fortinet VPN configuration experience, Troubleshooting skills, Customer-facing communication skills, Experience supporting external users
Nice to Have
ODBC/JDBC drivers experience, Modern data platforms familiarity, Containerization and orchestration experience, CI/CD practices experience
What You'll Do.
Maintain internal infrastructure
Administer virtual infrastructure
Enforce access control
Support cloud environments
Configure VPN solutions
Implement backup processes
Test restore processes
Monitor system capacity
Handle incident response
Perform operational tasks
Update OS and applications
Perform security patching
Troubleshoot database performance
Provide technical support
Troubleshoot SQDR deployment
Assist customers with installation
Assist customers with upgrading
Assist customers with configuration
Escalate product defects
Contribute to knowledge base
How You'll Work.
Team & Collaboration
Internal engineering teams
Communication Scope
Customer-facing communication
Full Job Description
About Stelo For over 30 years Stelo’s products have freed organizations from the complexities and difficulties of static data pipelines. Our software is an enterprise-class data replication tool that delivers data dynamically from anywhere to anywhere for BI analysis, reporting, and prediction, or for managing business operations, B2B interactions, and supply chains. Stelo combines powerful, purpose-built software with world-class service and support. From end-to-end expertise and problem ownership to deep knowledge of all operating systems, platforms, and database systems, Stelo gets customers up and running and keeps them there. Stelo System Administrator/Support Engineer We are looking for a hands-on Senior SysAdmin / Support Engineer to own the day-to-day maintenance of our internal systems and provide technical support to our Stelo Data Replicator customers. This hybrid role is both internal-facing (infrastructure, users, environments) and external-facing (customer support), ideal for someone comfortable working across a broad but manageable scope in a small company. Key Responsibilities - System Administrator (Internal) Own the day-to-day maintenance and reliability of our internal infrastructure, handling routine systems, network, and database upkeep across our small but diverse environment. Administer, maintain, and troubleshoot virtualized infrastructure platforms (e.g., VxRail/VMware) running Windows Server and Linux, focusing on routine maintenance, patching, and performance monitoring. Manage user accounts, groups, and permissions across AD/Azure AD and internal systems, enforcing least-privilege access and MFA. Support and maintain cloud environments (Azure, AWS, GCP) for virtual machines, networking, storage, and secure remote access. Configure, maintain, and troubleshoot Fortinet-based VPN solutions to ensure secure and reliable connectivity for remote users. Implement and maintain backup and recovery processes for servers, applications, and databases
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