Lendi Group
Financial Services
StateManager,AussieRetail(QLD)
Neural analysis suggests this role is
optimal for mid candidates.
“State Manager, Aussie Retail (QLD) at Lendi Group. Skills: Retail Network Growth, RBC Team Leadership, Channel Performance Delivery, Culture Engagement, Change Leadership. Own QLD Retail channel performance. Shape high-performing culture”
What You'll Achieve.
Deliver state performance against North Star targets; Drive net store count growth; Drive quality execution of franchise transactions; Deliver against Lodgement targets; Deliver against Settlement targets; Drive outperformance across Retail KPIs; Accelerate growth outcomes
Industry & Context.
Regular travel
What They're Looking For.
Must Have
7+ years sales leadership, 7+ years franchise management, Proven track record leading distributed field teams, Demonstrated ability to drive state-level growth, Commercial acumen, Deep understanding of franchise operations, Experience owning and delivering large-scale events
Nice to Have
Mortgage broking experience, Retail financial services experience
What You'll Do.
Own QLD Retail channel performance
Shape high-performing culture
Execute QLD market representation strategy
Oversee key state events
Travel to coach teams
Represent Retail channel at forums
Own execution of QLD Market Representation Strategy
Drive net store count growth
Attract franchise candidates
Engage franchise candidates
Guide franchise candidates
Influence outcomes across franchise lifecycle
Activate Broker Pathways opportunities
Support brokers transition across channels
Drive quality execution of franchise transactions
Foster accountability in RBCs
Foster commercial acumen in RBCs
Foster network engagement in RBCs
Coach RBCs to be effective business partners
Support franchisees with business planning
Support franchisees with pipeline management
Support franchisees with sales leadership
Support franchisees with marketing
Support franchisees with customer excellence
Embed operating cadences across state
Own delivery against Lodgement targets
Own delivery against Settlement targets
Drive outperformance across Retail KPIs
Track state performance metrics
Analyse state performance metrics
Execute targeted interventions
Own culture of QLD Retail channel
Build connected environment for franchisees
Build valued environment for franchisees
Build motivated environment for franchisees
Design state engagement calendar
Deliver state engagement calendar
Own QLD events program
Execute QLD events program
Coordinate Lender engagement events
Coordinate Aussie conferences
Coordinate franchiseeroker mobilisation
Design State summits agenda
Execute State summits agenda
Represent QLD Retail at national forums
Build peer-to-peer networks within franchisee community
Drive adoption of strategic initiatives
Drive adoption of product releases
Partner on new systems
Partner on process improvements
Lead QLD Retail broker headcount growth strategy
Support RBCs in monitoring compliance
Support RBCs in capacity planning
Deliver sustainable broker recruitment
Deliver sustainable broker retention
Lead state strategic initiatives
Contribute to state strategic initiatives
Lead national strategic initiatives
Contribute to national strategic initiatives
Provide priority support to strategic stores
Partner with RBC to accelerate growth
How You'll Work.
Team & Collaboration
Stakeholder engagement; Cross-functional collaboration
Communication Scope
Stakeholder engagement; Influencing skills
Full Job Description
Lendi Group is transforming the way Australians find, buy and own property. As the company behind Lendi — Australiaʼs original and #1 digital mortgage brand — and the iconic Aussie franchise network, we combine technology, distribution and deep property expertise to support customers across their entire property journey. Powered by our proprietary AI platform and a national network of 1,300 brokers and 220 retail stores, Lendi Group now manages a $107B+ loan book and continues to set the pace in the industry, recently recognised as Aggregator of the Year. Through our integrated Find–Buy–Own ecosystem and industry-leading Agentic platform, weʼre redefining how property decisions are made — delivering greater confidence, speed and simplicity for customers. Our goal in Group Distribution is to be the #1 Broker Network in the industry. The State Manager, Retail (QLD) is the most senior Retail leader in the state, holding full ownership of the QLD Retail channel — performance, culture, growth, and engagement. To learn more about life at Lendi Group check out our blog: * Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions, with a goal of becoming AI-native by June 2026. * Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy. * Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance. * Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment. About the role This is a senior leadership role with end-to-end ownership of the QLD Retail channel. The State Manager leads a team of Retail Business Consultants (RBCs), delivering state performance against North Star targets while shaping a high-performing, values-led culture that franchisees, brokers, and team members are proud to be part of. You will execute the QLD market representation strategy across retail footprint, broke
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