Paytm
FinTech
StateHead-DGM-QR
Neural analysis suggests this role is
optimal for Manager candidates.
“State Head - DGM - QR at Paytm. Skills: Sales strategy, Merchant acquisition, Transaction growth, Field sales leadership. Build field sales organization. Attract top sales talent”
What You'll Achieve.
Achieve business objectives; Ensure sustainable growth; Deliver on targets; Increase merchant adoption; Increase transaction frequency; Improve merchant retention; Improve transaction frequency; Improve lifetime value; Ensure target achievement
Industry & Context.
Field problem solver
75% field model
What They're Looking For.
Must Have
10+ years experience, 7+ years team handling experience, Experience in QR payments, Experience in fintech, Experience in banking, Experience in telecom, Experience in insurance distribution, Experience in merchant acquiring, Proven track record in field sales, Proven track record in merchant acquisition, Proven track record in B2B/KAM management, Proven track record in transaction growth, Ability to drive structured performance reviews, Excellent communication skills, Excellent analytical skills, Excellent presentation skills, Excellent leadership skills
Nice to Have
Postgraduate degree, Experience building business from scratch, Experience launching new markets, Experience scaling large field sales teams
What You'll Do.
Build field sales organization
Attract top sales talent
Develop top sales talent
Foster performance culture
Drive transaction growth
Drive merchant productivity
Define regional sales strategy
Execute regional sales strategy
Deliver merchant acquisition targets
Deliver QR deployment targets
Deliver merchant activation targets
Deliver payment volume targets
Drive growth across segments
Drive large-scale merchant acquisition
Expand Paytm QR acceptance
Identify new business opportunities
Develop new business opportunities
Design demand generation initiatives
Execute demand generation initiatives
Increase merchant adoption
Increase transaction frequency
Own Go-To-Market strategy
Maximize merchant reach
Maximize merchant activation
Maximize transaction conversion
Ensure high-quality merchant onboarding
Ensure high-quality merchant activation
Drive merchant education
Drive merchant engagement
Increase customer adoption
Improve merchant retention
Improve transaction frequency
Improve lifetime value
Drive execution rigor
Conduct daily reviews
Ensure field productivity
Ensure conversion rates
Ensure market coverage
Build merchant relationships
Develop expertise in QR payments
Develop expertise in UPI ecosystem
Develop expertise in merchant acquiring
Develop expertise in Paytm payment solutions
Act as field problem solver
Act as trusted advisor
Communicate product benefits
Communicate value propositions
Gather market feedback
Analyze competitor activities
Analyze industry trends
Ensure timely updates
Coordinate with Growth team
Coordinate with National Sales Manager
Own business planning
Own performance tracking
Monitor merchant acquisition
Monitor activation rates
Monitor transaction volumes
Monitor team productivity
Monitor payout efficiency
Drive weekly business reviews
Drive monthly business reviews
Work closely with Sales Excellence
Work closely with Growth team
Work closely with Sales Operations
Work closely with Product team
Work closely with Risk team
Work closely with Merchant Support
Drive on-ground execution
Conduct merchant interactions
Conduct daily connects
Conduct structured reviews
Ensure team productivity
Ensure portfolio growth
Ensure transaction performance
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Coordination with Growth team; Coordination with National Sales Manager; Collaboration with Sales Excellence; Collaboration with Sales Operations; Collaboration with Product; Collaboration with Risk; Collaboration with Merchant Support
Communication Scope
Presentation skills; Communication skills
Process & Methodology
Performance management, Business planning, Forecasting
Full Job Description
## Description About Us Paytm is India’s leading mobile payments and financial services distribution company and a pioneer of the mobile QR payments revolution. Paytm builds technologies that empower small businesses with payments and commerce solutions. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Team The QR Business Team plays a critical role in driving digital payment adoption by enabling merchants to accept UPI and QR-based payments seamlessly. The team focuses on merchant acquisition, activation, engagement, and transaction growth across diverse merchant segments. About the Role We are looking for a dynamic and experienced State Head / Regional Manager to lead and drive the growth of the QR business across the assigned region. The role will be responsible for sales performance, merchant acquisition, QR deployment, activation, transaction growth, and ensuring successful adoption of Paytm QR solutions across SMB, B2B, KAM, and large marquee merchant segments. The candidate will play a key role in aligning with regional/state leadership and driving strategic initiatives to achieve business objectives while ensuring operational excellence, profitability, and sustainable growth. Key Responsibilities 1. Leadership & Team Management (The Coach & Motivator) Build, lead, and scale a high-performing field sales organization. Hire, attract, and develop top sales talent, especially in high-growth and high-potential markets. Inspire, guide, and empower teams to achieve individual and collective targets while fostering a strong performance-driven culture. Drive accountability through continuous coaching, structured feedback, and capability development. 2. Regional P&L Ownership Own the P&L for the region, driving revenue growth, transaction growth, merchant productivity, and profitability aligned with business objectives. 3. Sales Strategy & Target Delivery Define and execute regional sales strategy
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