Amazon Web Services, Inc.
Technology
StartupScaleProgramManager,StartupScalePrograms
Neural analysis suggests this role is
optimal for Manager candidates.
“Startup Scale Program Manager, Startup Scale Programs at Amazon Web Services, Inc.. Skills: Program management, Operations, Process management. Manage and execute programs. Develop and implement operational processes”
Industry & Context.
What They're Looking For.
Must Have
Bachelor's degree or equivalent practical experience, 5+ years of experience in program management or operations, Experience managing complex projects, Experience with operational metrics and reporting
Nice to Have
Master's degree in a related field, Experience in a fast-paced startup environment, Experience with vendor management, Experience with cross-functional team leadership
What You'll Do.
Manage and execute programs
Develop and implement operational processes
Track and report on key operational metrics
Coordinate cross-functional teams
Manage vendor relationships
Identify and implement process improvements
Plan and allocate resources
Ensure program alignment with business objectives
How You'll Work.
Team & Collaboration
Cross-functional teams; Stakeholders
Process & Methodology
Program management, Project management
Full Job Description
Amazon Web Services (AWS) is seeking a talented, driven, and detail-oriented Program Manager to join the Startup Acquisition & Customer Experience (ACE) team. Our organization is responsible for driving adoption of the AWS platform by startups around the world through scale programs that serve thousands of partners and their portfolio companies. In this role, you will own and operate large-scale startup programs end-to-end — driving process automation using AI tools, executing data-driven engagement strategies, and delivering measurable business impact. You will work at the intersection of program operations, technology, partners, and stakeholder coordination to ensure AWS remains the cloud platform of choice for startups globally. This is a unique opportunity to shape how AWS engages with the startup investor ecosystem (VCs, accelerators, incubators) at scale. You will also play a key role in driving AWS cloud growth opportunities through programmatic engagement, referral motions, and AI-powered enablement workflows. Key job responsibilities • Own end-to-end program operations for scale startup programs, including onboarding workflows, campaign management, performance monitoring, and business reviews. • Design and execute scale engagement motions (webinars, newsletters, office hours, partner communications) using data-driven prioritization and salesforce campaign management. • Scale cloud migration programs by driving referral motions into AI migration experiences, coordinating with Operations on partner tooling, and enabling consulting partners to launch migration opportunities. • Serve as human-in-the-loop for AI-driven partner engagement workflows — monitoring automated outreach, triaging escalations, and ensuring quality across high-volume partner communications. • Design, build, and iterate AI-powered operational workflows to automate application triage, partner communications, data scoring, and reporting — reducing manual execution while insisting on the high
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