Starbucks
Food & Beverage
StarbucksTeamLeader
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Starbucks Team Leader at Starbucks. Skills: Guest service, Food & Beverage business, Team leadership, Inventory management, Food safety. Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.. Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.”
What You'll Achieve.
Deliver sales; Elevates the guest experience; Achieve freshness, in-stocks, sales and profitability consistently
Industry & Context.
Creative problem solving
Physically demanding role, Access all areas of the building to respond to guest or team member issues., Interpret instructions, reports and information., Climb up and down ladders if needed., Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others., Ability to work in environments that will include refrigeration and freezer temperatures and where common allergens may also be handled or present., Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc., Ability to remain mobile for the duration of a scheduled shifts (shift length may vary), Occasionally assume store-level leadership on duty (LOD) responsibilities
What They're Looking For.
Must Have
Must be at least 18 years of age or older, Food Safety Manager Certification
Nice to Have
Previous retail experience, interest and knowledge of the food service business
What You'll Do.
Consistently deliver guest experience commitments to create an Easy
Inspiring and Friendly guest experience.
Ensures every team member understands
and consistently delivers on Target’s guest experience commitments and consistent operations.
Actively observes and provides feedback
holding team members accountable while recognizing great guest experience moments.
and team outcome metrics to identify opportunities
takes action to improve
and aligns team on the right behaviors and execution
drives results that deliver outcomes and elevates the guest experience.
Understand sales goals
plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement
including planning food service transitions
promotions and price change workload.
Assign daily tasks to TMs based on planned workload and guest traffic patterns
ensuring alignment with weekly and monthly business priorities set by your direct leader.
Assess Food Service back of house
dining spaces and merchandising spaces to ensure food safety and proper inventory levels with guidance from your direct leader.
Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up.
Follow all food safety requirements and cleaning routines
including monitoring and recording temperature sensitive food items
as outlined in Target’s policies and procedures.
Validate and follow-up on team members’ progress against department checklists and routines.
Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable).
Ensure accurate in-stocks by placing store-initiated orders according to best practices.
Follow proper perishable inventory management procedures to ensure an accurate recording of inventory.
Make production quantity decisions just in time to ensure freshness
sales and profitability are achieved consistently.
Remain up-to-date on relevant trends and products to educate team members.
Participate in team hiring and onboarding processes.
At direction of your direct leader
establish clear goals and expectations and hold team members accountable to expectations.
In addition to Food Safety Manager Certification
complete all Starbucks and/or Pizza Hut training requirements and certifications.
Demonstrate a culture of ethical conduct
safety and lead your team to work in the same way and hold others accountable to this commitment.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors
identifying and correcting hazards
holding team accountable to following safety expectations
assisting with incident response
and reporting/investigating injuries timely and accurately.
Demonstrate inclusivity by valuing diverse voices and approaches
being authentic and respectful
and creating equitable experiences.
Lead and demonstrate a culture of executing all best help close skill gaps through development
coaching and team interactions.
Model the execution of physical security processes in order to enhance the instore security culture.
Support merchandise protection strategies across the total store
storage and application as directed by best practices.
follow all safe and secure training and processes.
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs
Address all store emergency and compliance needs.
Support guest services such as back-up cashier
order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties
such as compliance with federal
How You'll Work.
Team & Collaboration
Lead a team of hourly team members; Collaborate with team members on guest experience; Align team on right behaviors and execution; Assign daily tasks to TMs based on planned workload and guest traffic patterns; Validate and follow-up on team members’ progress against department checklists and routines; Educate team members on relevant trends and products; Participate in team hiring and onboarding processes; Hold team members accountable to expectations; Lead your team to work in the same way and hold others accountable to this commitment; Hold team accountable to following safety expectations; Create equitable experiences for team members; Coach and interact with team members
Communication Scope
Effective communication skills
Process & Methodology
Planning department(s) daily/weekly workload to support business priorities and deliver sales, Plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement
Full Job Description
The starting pay range for this position per hour is $22.00 - $24.00. The full pay range for this position per hour is $22.00 - $37.40 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at [https://corporate.target.com/careers/benefits](https://corporate.target.com/careers/benefits). **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. [ _Learn more about Target here._](https://corporate.target.com/about) **ALL ABOUT FOOD & BEVERAGE ** The Food & Beverage team enables a consistent experience for our guests by ensuring the product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts in operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store. **At Target , we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of:** * Guest service fundamentals and experience building a gu
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