Skello
Tech / AI / Software
StageBrasdroitDirectionCommerciale
“Stage - Bras droit Direction Commerciale at Skello. Skills: Operational support, Data analysis, Reporting. Provide operational support on numerous subjects to ensure the Customer Experience department functions optimally and makes the best daily decisions.. Prepare analyses (Salesforce, Looker) on strategic issues contributing to decision-making.”
Industry & Context.
Good analytical skills; Appetite for analysis and tool usage
What They're Looking For.
Must Have
Student in a business or engineering school, Several internships in demanding and dynamic environments, Unfailing positivity, A desire to help and a sense of service, Good analytical skills and an appetite for analysis and tool usage, Excellent interpersonal skills and good relationships, Self-starter, you take initiative and defend your ideas
What You'll Do.
Provide operational support on numerous subjects to ensure the Customer Experience department functions optimally and makes the best daily decisions.
Prepare analyses (Salesforce
Looker) on strategic issues contributing to decision-making.
and monthly reports on team activity and results achieved across different verticals.
Work with Team Leaders to support them in critical analysis of figures.
Prepare the weekly and monthly presentation for the CX teams.
Facilitate exchanges between client teams and the rest of the organization (Marketing
and contextually transmit data shared with the rest of the company.
Develop skills on the most modern tools (Salesforce
etc.) and in Artificial Intelligence (process optimization and automation).
How You'll Work.
Team & Collaboration
Work with Team Leaders of the team and support them in critical analyses of figures.; Prepare in collaboration with the Head of Account Strategist the weekly and monthly presentation for the CX teams to deliver the right messages and ensure team buy-in to the common project.; Facilitate exchanges between client teams and the rest of the organization: Marketing (AI), Data and Operations.; Identify, synthesize, and transmit data shared with the rest of the company.
Communication Scope
Excellent interpersonal skills; Good relationships
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