Skello
Tech / AI / Software
Stage-BrasdroitDirectionCommerciale
Neural analysis suggests this role is
optimal for Entry candidates.
“Stage - Bras droit Direction Commerciale at Skello. Skills: Operational support, Data analysis, Reporting. Provide operational support on numerous subjects to ensure the Customer Experience department functions optimally and makes the best daily decisions.. Prepare analyses (Salesforce, Looker) on strategic issues contributing to decision-making.”
Industry & Context.
Good analytical skills; Appetite for analysis and tool usage
What They're Looking For.
Must Have
Student in a business or engineering school, Several internships in demanding and dynamic environments, Unfailing positivity, A desire to help and a sense of service, Good analytical skills and an appetite for analysis and tool usage, Excellent interpersonal skills and good relationships, Self-starter, you take initiative and defend your ideas
What You'll Do.
Provide operational support on numerous subjects to ensure the Customer Experience department functions optimally and makes the best daily decisions.
Prepare analyses (Salesforce
Looker) on strategic issues contributing to decision-making.
and monthly reports on team activity and results achieved across different verticals.
Work with Team Leaders to support them in critical analysis of figures.
Prepare the weekly and monthly presentation for the CX teams.
Facilitate exchanges between client teams and the rest of the organization (Marketing
and contextually transmit data shared with the rest of the company.
Develop skills on the most modern tools (Salesforce
etc.) and in Artificial Intelligence (process optimization and automation).
How You'll Work.
Team & Collaboration
Work with Team Leaders of the team and support them in critical analyses of figures.; Prepare in collaboration with the Head of Account Strategist the weekly and monthly presentation for the CX teams to deliver the right messages and ensure team buy-in to the common project.; Facilitate exchanges between client teams and the rest of the organization: Marketing (AI), Data and Operations.; Identify, synthesize, and transmit data shared with the rest of the company.
Communication Scope
Excellent interpersonal skills; Good relationships
Full Job Description
## Description 🌰Skello en bref Chez Skello, on développe la solution RH de référence pour planifier et manager les équipes de terrain. En Europe, les équipes de terrain représentent 50 % des travailleurs, mais seulement 20 % des solutions digitales leur sont réellement adressées. Skello est né pour combler ce manque : une plateforme collaborative et intuitive qui simplifie le quotidien des managers et des employés, en optimisant et en automatisant les tâches clés. On met les équipes de terrain au cœur de tout ce que l'on fait. Avec des outils intelligents comme notre Assistant Skello et notre smart planner, on répond directement à leurs besoins uniques. Notre ambition est simple : devenir la solution RH incontournable pour toutes les équipes de terrain en Europe. 🚀 🚀Skello en chiffres • 7 secteurs clés • 25 000 entreprises font confiance à Skello aujourd'hui. • 600 000 employés utilisent Skello chaque jour. • L'équipe Skello, c'est plus de 400 collaborateurs. • 3 hubs européens : Paris, Lille et Barcelone 💙 Notre culture d'entreprise On sait que pour atteindre notre mission, il faut vivre nos valeurs chaque jour : SHIFT. 💡 Set the bar higher everyday 🤝 Have each other’s back 🚀 Imagine tomorrow, start today 👟 Focus on customers first 😄 Take work seriously, not ourselves Contexte du poste Ce poste est destiné aux étudiants en fin de cursus à la recherche d'un stage de fin d'études. Au sein de la Direction Commerciale, vous deviendrez le bras droit de notre Head of Account Strategist, Minéa Coquerelle. L'objectif de ce poste consiste à servir d'appui opérationnel sur de nombreux sujets, dans l'objectif de permettre au département Customer Experience de fonctionner de manière optimale et de prendre les meilleures décisions au quotidien. Les missions suivantes sont non exhaustives : il s'agit d'un rôle varié dans une organisation dynamique et agile. Vous devrez faire preuve d'adaptation pour avoir un maximum d’impact sur l'organisat
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