MongoDB
Software
StaffTechnicalProgramManager
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“Staff Technical Program Manager at MongoDB. Skills: Technical Program Management, Platform Initiatives, Production Reliability, Cross-functional Coordination. Drive program planning and execution. Define program scope, milestones, success criteria”
What You'll Achieve.
Smoother launches; Clearer roadmaps; Stronger reliability metrics; SRE organization better-equipped to deliver predictability at scale; Deliver predictability at scale
Industry & Context.
Ownership of hard problems end to end; Drive prioritization and continuous improvement; Communicate risk
What They're Looking For.
Must Have
8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams, Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change, knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs), Skilled at shaping roadmaps and managing dependencies, Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk, Excellent communicator—clear, concise, and calm—across engineers, cross-functional partners, and executives, Low-ego, highly collaborative, and motivated by ownership of hard problems end to end
Nice to Have
Hands-on or close-partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting), Prior experience working with or alongside SRE teams, Background in large-scale cloud infrastructure or platform engineering, Familiarity with MongoDB Atlas or other modern cloud database platforms
What You'll Do.
Drive program planning and execution
Manage dependencies across platform teams
Strengthen production reliability
Lead change management
Lead launch readiness programs
Define and operationalize SLOs/SLIs
Use incident data to drive prioritization
Use metrics to drive prioritization
Use capacity signals to drive prioritization
Lead cross-functional coordination
Align SRE with other engineering teams
Coordinate cross-team incident response
Build scalable systems and processes
Design lightweight frameworks
Design communication patterns
How You'll Work.
Team & Collaboration
Partner with SRE leaders and engineers; Coordinate cross-functional efforts across US and EMEA teams; Align SRE with Security, Compliance, Cloud platform, and other engineering teams; Build trust as the go-to driver of complex, multi-team efforts; Work with executive stakeholders
Communication Scope
Excellent communicator; Clear; Concise; Calm communication
Process & Methodology
Program planning, Program execution, Milestone definition, Success criteria definition, Dependency management, Roadmap shaping, Tracking work, On-time delivery
Full Job Description
As a TPM for SRE, you will partner with SRE leaders and engineers to scale the platform that underpins all of MongoDB’s cloud products. You will drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams. Success in this role means smoother launches, clearer roadmaps, stronger reliability metrics and an SRE organization that's better-equipped to deliver predictability at scale. This role can be based remotely on the East Coast What You'll Do Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently Requirements 8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs) Skilled at shaping roadmaps and managing dependencies Able to query and interpret metrics, logs, or other data sources to info
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