Coupang

Tech / AI / Software

StaffTechnicalProgramManager

$155–267k mountain view, california, united states
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Staff Technical Program Manager at Coupang. Skills: full ownership & end-to-end company-wide charter, delivery & execution, Product & Service Definition, Functional Design, Engineering execution Lifecycle, Customer focus and Customer lifecycle management, business acumen blended with technical understanding, technical, business, and project management experience, Software Development Lifecycle (SDLC), Platform, Web services, API technologies experience, program management experience, data strate”

What You'll Achieve.

increase productivity & efficiency or every Engineer & system in the company; monitor performance & adoption; drive data quality improvements

Industry & Context.

Tech / AI / Software
Problems you'll solve

problem-solving skills; analytical capabilities; solving systems bigger problems

What They're Looking For.

Must Have

Bachelor's degree and 8+ years of Engineering Program Management experience in managing feature teams and designing large-scale or complex technical initiatives on shared Platform for Web & Web services, API, Data analytics, Minimum of 5 Years in Platform, Web design, API that are used by internal & external teams

Nice to Have

Outstanding verbal and written communication, Excellent cross-group collaboration and communication skills, Demonstrated virtual team leadership capabilities, Knowledge or experience agile development methodologies (i. e. Scrum), People management experience

What You'll Do.

full ownership & end-to-end company-wide charter

delivery & execution starting from Product & Service Definition

Engineering execution Lifecycle with a Customer focus and Customer lifecycle management for Coupang’s Platform.

create design options for features being enabled by scenarios.

mediates Scenario-relation features and applies design tradeoffs aligning to business requirements.

defining business & technical requirements

work closely with members of multiple business & Engineering teams to help define

design and analysis data to build business requirements and then work with engineering teams to articulate requirements

further perform functional & technical data & system analysis

drive engineering to implementation via all phases of Software Development Lifecycle (SDLC).

dive deep to come up with new Platform scenarios that help solving systems bigger problems by simplifying our services & cloud platform and help increase productivity & efficiency or every Engineer & system in the company.

manage and deliver multiple large scale

complex programs across organizations with ease of simplicity

taking teams along to the path of success.

Own and Manage implementation E2E from Project charter

deliver and monitor performance & adoption.

and communicates specifications for feature areas that enable cohesive

iterable scenarios that multiple feature teams and enable a durable multi-year vision.

come up with scenarios and business requirements by analyzing data and business needs.

Propose and Implement ongoing data strategy and drive data quality improvements

enables and improves systems to manage product feedback from customers to resolve issues.

Reviews and contributes to ecosystem design.

How You'll Work.

Team & Collaboration

work closely with members of multiple business & Engineering teams; seamless communication across teams; cross-group collaboration; virtual team leadership capabilities

Communication Scope

communicate effectively on many levels; Excellent cross-group collaboration and communication skills; Outstanding verbal and written communication

Process & Methodology

Engineering Program Management experience, project management experience, program management experience, Project charter, roadmap, plan, design, build, execute, deliver, monitor performance & adoption

Full Job Description

Please complete the attached Internal Transfer Request Form and submit. Please make sure to apply with your Coupang e-mail address. We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are an American technology company and one of the fastest-growing retail companies that has established an unparalleled reputation for being a leading and reliable force in global commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The TSE org is critical to Coupang’s business strategy. This role will be responsible for full ownership & end-to-end company-wide charter, delivery & execution starting from Product & Service Definition, Functional Design, Engineering execution Lifecycle with a Customer focus and Customer lifecycle management for Coupang’s Platform. You will be part of a Global team working from different locations but still work as a central connected unit. Within Product & Service Definition the role helps create design options for features being enabled by scenarios. For Product &

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