Airwallex
Financial Services
StaffSolutionsEngineer-Spend
Neural analysis suggests this role is
optimal for Staff candidates.
“Staff Solutions Engineer - Spend at Airwallex. Skills: End-to-end delivery of complex Spend and corporate card implementations, Technical advisor to customers and internal teams, Translate customer requirements into scalable architectures, Technical discovery, Troubleshoot integration hurdles, Guide complex configuration decisions, Subject matter expert on integration ecosystem, Channel customer pain points and integration feedback into Product and Engineering. Own the end-to-end delivery of com”
What You'll Achieve.
Realise their full potential through the adoption of Airwallex products that drive their growth and success; Influence revenue growth across our Spend and issuing portfolio; Provide the best experience for our most valued customers; Empowering businesses with the tools they need to run high-performing, compliant, and scalable spend programmes across APAC; Deliver on time, on scope, and to a high quality bar; Improve integration coverage; Materially improve implementation outcomes
Industry & Context.
Solve problems faster; Tackle complex, high-visibility problems
3 days in office (Sydney), Implementation coverage across APAC
What They're Looking For.
Must Have
5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi-stakeholder technology or financial services implementations, 4+ years of client-facing delivery or professional services experience in a high-paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation), Proven track record of successfully delivering cross-functional projects with stakeholders from diverse backgrounds and job functions, including C-level executives, technical teams, and operations, Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority, Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds)
Nice to Have
Hands-on experience working with or alongside integration engineers, solution architects, or technical program managers on API-based integrations, including familiarity with common web, SSO, and ERP integration concepts, Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand-ups, steering committees, and executive readouts, Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope, Ability to thrive in a fast-moving, ambiguous environment, balancing structured methodologies with pragmatic decision-making to keep complex projects moving forward
What You'll Do.
Own the end-to-end delivery of complex Spend and corporate card implementations
Turn agreed business requirements and solution designs into actionable implementation plans
Orchestrate cross-functional teams and external stakeholders to deliver on time
and to a high quality bar
Sit at the intersection of Sales
Solutions Engineering
Risk and external partners
Ensure every phase from pre-sale through go-live and early spend activation runs smoothly
Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions
Shape integration approaches
and overall solution design
Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures
Work with sales teams on technical discovery to understand customer systems
Recommend a best-fit integration blueprint
including when and how to leverage APIs and third-party connectors
Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions
Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners)
Collaborate with Sales
and partners to close gaps and improve integration coverage
Create and maintain internal documentation
and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale
Channel customer pain points and integration feedback into Product and Engineering
influencing the roadmap and prioritisation of features that materially improve implementation outcomes
How You'll Work.
Team & Collaboration
Partner with activation / onboarding and account management teams; Work with sales teams; Collaborate with Sales, Product, and partners; Orchestrate cross-functional teams and external stakeholders; Sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners
Communication Scope
Exceptional written and verbal communication and presentation skills; Ability to lead steering meetings; Write clear status updates; Influence decisions without direct authority
Process & Methodology
Managing complex, multi-stakeholder technology or financial services implementations, Delivering cross-functional projects, Project/program management, Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), Setting up operating rhythms such as stand-ups, steering committees, and executive readouts, Balancing structured methodologies with pragmatic decision-making
Full Job Description
ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the team The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation special
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