Twilio
StaffSolutionsArchitect,ContractLifeCycleManagement
Neural analysis suggests this role is
optimal for Senior candidates.
“Staff Solutions Architect, Contract LifeCycle Management at Twilio. Skills: Contract LifeCycle Management, Quote-to-Cash, Salesforce Architecture, GTM Technology. Architect and manage solutions within Salesforce. Develop and maintain a holistic view of CRM-based”
Industry & Context.
Data-driven approach to problem-solving; Translate complex or ambiguous concepts into actionable plans
Occasional travel required
What They're Looking For.
Must Have
10 years of extensive experience with Salesforce, 5+ years of experience designing and implementing large-scale automation within a CLM and e-signature tool, Advanced knowledge of Salesforce declarative automation, Advanced knowledge of Conga X-Author, Advanced knowledge of document templates, Advanced knowledge of DocuSign APIs, Demonstrated ability to capture thinking, recommendations, and process mappings in clear, highly detailed documentation, Proven track record of operating as a strategic partner, Proven track record of successfully leading and delivering complex, cross-functional strategic initiatives, Highly analytical with a data-driven approach to problem-solving and decision-making, Ability to think strategically and translate complex or ambiguous concepts into actionable plans
Nice to Have
Salesforce B2B Solution Architect certification, Platform App Builder certification, Salesforce Developer certification, Salesforce Application/System Architect certification, Experience designing and building within Salesforce for a massive user base (2,000+ users), Familiarity with BI tools, Familiarity with integration middleware
What You'll Do.
Architect and manage solutions within Salesforce
Develop and maintain a holistic view of CRM-based
Ensure projects are compatible with upstream and downstream
Communicate regularly with diverse stakeholders
Lead projects to improve Go-To-Market and internal teams
Architect and implement solutions within Salesforce
Architect automation and system behavior using Lightning Components
Architect automation and system behavior using Apex
Architect automation and system behavior using Flow
and end user personas/experience
Translate business requirements into technical solutions
Provide ongoing roadmap design and ownership
How You'll Work.
Team & Collaboration
Partner with Sales Operations; Partner with GTMA Systems; Partner with GTMA Product team; Partner with Twilio Engineering team; Partner with Integration engineering team; Partner with Zuora teams; Partner with MDM teams; Collaborate with product managers; Collaborate with engineers; Collaborate with program managers; Collaborate with product owner
Communication Scope
Communicate regularly; Technical documentation
Process & Methodology
Lead projects end to end
Full Job Description
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Staff Solutions Architect, Contract LifeCycle Management. About the job We are seeking an experienced Solution Architect to build future proof next generation Q2C platforms and manage solution design for the GTMA Contract Lifecycle team and sit under the GTM Solution Architecture and Design team. This role sits at the intersection of Solution architect, User Journey mapping, Data Mapping, Integration Patterns, Salesforce platform administration and GTM technology operations. The ideal candidate combines strong business process expertise with technical depth in Salesforce and enterprise GTM ecosystems, while also driving operational excellence, scalable governance, system analysis, platform health and compliance readiness across Quote-to-Cash workflows. This leader will partner closely with the Sales Operations, GTMA Systems,GTMA Product team, Twilio Engineering team, Integration engineering team, Zuora and MDM teams. Responsibilities In this role, you’ll: Collaborate with product managers, engineers, and program managers to architect and manage solutions within Salesforce as well as adjacent technologies for the Contract life cycle man
Applying for this Staff Solutions Architect, Contract LifeCycle Management role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Twilio?
Real rants from real employees. Read before you apply.