Technology
StaffSoftwareEngineer-ServiceNow
Neural analysis suggests this role is
optimal for mid candidates.
“Staff Software Engineer - ServiceNow at LinkedIn. Skills: ServiceNow Platform, CMDB Architecture, ITOM, Asset Management. Define Engineering Craftsmanship. Maintain code integrity”
What You'll Achieve.
Ensure all quality KPIs met; Meet quality KPIs; Exceed quality KPIs; Drive data-informed decision-making
Industry & Context.
Troubleshooting; Complex troubleshooting; Root cause analysis
What They're Looking For.
Must Have
BAS Degree in Computer Science, 10+ years software design, Computer science fundamentals, Hands-on ServiceNow HR/TSM, Hands-on CMDB architecture, Understanding of asset lifecycles
Nice to Have
ServiceNow Certified Technical Architect, ServiceNow Certified Master Architect, BS and 8+ years experience, MS and 7+ years experience, PhD and 4+ years experience, Understanding of platform governance, Upgrade strategies, Technical debt management
What You'll Do.
Define Engineering Craftsmanship
Maintain code integrity
Create technical specifications
Write high-quality code
Lead design development
Optimize complex solutions
Architect CMDB solutions
Govern CMDB solutions
Architect Asset Management
Govern Asset Management
Act as technical authority
Design scalable CMDB models
Build Platform Analytics
Optimize Platform Analytics
Build executive dashboards
Optimize executive dashboards
Define technical patterns
Define reference architectures
Partner with Product Management
Partner with Business Stakeholders
Partner with Information Security
Partner with Operations
Translate strategic goals
Provide architectural guidance
Conduct design reviews
Lead troubleshooting efforts
Produce technical documentation
Create solution designs
Create architectural diagrams
How You'll Work.
Team & Collaboration
Work with diverse teams; Partner with stakeholders; Cross-functional teams
Communication Scope
Technical documentation; Architectural diagrams
Full Job Description
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. The ServiceNow Platform team owns implementations and integrations for our global instance of ServiceNow. As a Staff Software Engineer, you will be responsible for the architecture, design, and extensibility of our ServiceNow platform that empower LinkedIn’s enterprise operations across IT Operations, HR, Finance, and Workplace systems . You will directly impact the day-to-day experience of LinkedIn’s 17,500+ Employees and Contingent Workforce. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. Responsibilities: * Define Engineering Craftsmanship: Maintain accountability for the integrity of code design, implementation, quality, data, and ongoing maintenance and operations. Be hands-on, self-driven, and continuously learn new approaches, languages, and frameworks. Create technical specifications, and write high-quality, supportable, scalable code ensuring all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams. * You will lead the design, development, and optimization of complex ServiceNow solutions leveraging modern platform capabilities, best practices, and extensibility frameworks. * Architect an
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