Technology
StaffSoftwareEngineer-ServiceNow
Neural analysis suggests this role is
optimal for mid candidates.
“Staff Software Engineer - ServiceNow at LinkedIn. Skills: ServiceNow, CMDB, ITOM, SPM. Maintain code design integrity. Maintain implementation integrity”
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
BAS Degree in Computer Science or related technical discipline, or related practical experience, 10+ years experience in software design, development, and algorithm related solutions, Experience in computer science fundamentals: data structures, algorithms, design patterns, Hands-on experience working on ServiceNow HR/TSM Modules – Creating Service Catalogs, Record Producers, Portal, Workflows and Orchestration, Hands-on expertise with CMDB architecture, discovery, normalization, reconciliation rules, and CI lifecycle management, Understanding of asset lifecycles, license compliance, software normalization, and hardware asset governance
Nice to Have
ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA), BS and 8+ years of relevant work experience, MS and 7+ years of relevant work experience, or PhD and 4+ years of relevant work experience, Understanding of platform governance, upgrade strategies, and technical debt management
What You'll Do.
Maintain code design integrity
Maintain implementation integrity
Maintain quality integrity
Maintain data integrity
Maintain ongoing maintenance
Create technical specifications
Write high-quality code
Write supportable code
Ensure quality KPIs met
Lead design of complex ServiceNow solutions
Lead development of complex ServiceNow solutions
Lead optimization of complex ServiceNow solutions
Architect CMDB solutions
Govern CMDB solutions
Architect Asset Management solutions
Govern Asset Management solutions
Act as technical authority
Design scalable CMDB models
Build Platform Analytics
Optimize Platform Analytics
Build Performance Analytics
Optimize Performance Analytics
Build executive-level dashboards
Optimize executive-level dashboards
Define technical patterns
Define reference architectures
Partner with Product Management
Partner with Business Stakeholders
Partner with Information Security
Partner with Operations
Translate strategic goals
Provide architectural guidance
Conduct design reviews
Provide technical coaching
Lead complex troubleshooting efforts
Produce technical documentation
Produce solution designs
Produce architectural diagrams
How You'll Work.
Team & Collaboration
Work effectively with diverse teams; Partner with Product Management; Partner with Business Stakeholders; Partner with Information Security; Partner with Operations
Communication Scope
Technical documentation; Architectural diagrams
Process & Methodology
Roadmap planning
Full Job Description
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. The ServiceNow Platform team owns implementations and integrations for our global instance of ServiceNow. As a Staff Software Engineer, you will be responsible for the architecture, design, and extensibility of our ServiceNow platform that empower LinkedIn’s enterprise operations across IT Operations, HR, Finance, and Workplace systems . You will directly impact the day-to-day experience of LinkedIn’s 17,500+ Employees and Contingent Workforce. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. Responsibilities: * Define Engineering Craftsmanship: Maintain accountability for the integrity of code design, implementation, quality, data, and ongoing maintenance and operations. Be hands-on, self-driven, and continuously learn new approaches, languages, and frameworks. Create technical specifications, and write high-quality, supportable, scalable code ensuring all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams. * You will lead the design, development, and optimization of complex ServiceNow solutions leveraging modern platform capabilities, best practices, and extensibility frameworks. * Architect an
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