Orum
AI-powered suite frees salespeople
StaffSoftwareEngineer-ProductPlatformTeam
Neural analysis suggests this role is
optimal for Staff candidates.
“Staff Software Engineer - Product Platform Team at Orum. Skills: Staff-level scope, TypeScript/Node.js, React, distributed systems, real-time application patterns, performance optimization, product mindset, communication. Own complex product areas end-to-end—from discovery and design to implementation, rollout, and iteration—operating across Node/TypeScript backends and React frontends. Lead architecture and system design for real-time, high-volume workflows (e.g., call routing on an event-drive”
Industry & Context.
simplify complexity; make crisp trade-offs
Participate in on-call, Remote-first within the United States, collaborating across time zones with async habits
What They're Looking For.
Must Have
8+ years of professional software engineering experience, demonstrated Staff-level scope (cross-team technical leadership, strategy, and delivery), Proven track record owning products/features through the full lifecycle—from discovery to deployment and iteration, Expertise with TypeScript/Node.js, modern frontend frameworks (e.g., React), SQL fundamentals with an RDBMS such as PostgreSQL, Depth in distributed systems or real-time application patterns (e.g., WebSockets/streaming/PubSub), performance optimization across the stack, product mindset and communication
Nice to Have
Cloud infrastructure experience with one of GCP, AWS, or familiarity with CI/CD and progressive delivery practices, Experience in telephony, SIP softswitches (e.g., FreeSWITCH), or adjacent real-time/event-driven domains, Familiarity with our stack: NodeJS with TypeScript, React, PostgreSQL, Google Cloud Platform, and FreeSWITCH
What You'll Do.
Own complex product areas end-to-end—from discovery and design to implementation
and iteration—operating across Node/TypeScript backends and React frontends
Lead architecture and system design for real-time
high-volume workflows (e.g.
call routing on an event-driven SIP softswitch
streaming audio for speech recognition)
Author clear technical design docs
set standards for code quality
and ensure designs scale simply as we grow
Collaborate cross-functionally with PM
and other engineers to translate ambiguous requirements into intuitive
performant make crisp trade-offs and document decisions
Mentor and uplevel engineers through design reviews
and model engineering excellence and foster a culture of craftsmanship and clarity
Improve developer experience (DevEx) and reliability by influencing APIs
and progressive delivery practices across teams
Participate in on-call and help uphold operational excellence for the areas you own
How You'll Work.
Team & Collaboration
partner closely with Product and Design; Collaborate cross-functionally with PM, Design, and other engineers; align stakeholders; partner as we value simplicity, clarity, and fast, iterative delivery
Communication Scope
product mindset and communication; Author clear technical design docs; document decisions; connect technical decisions to user and business impact
Process & Methodology
Own complex product areas end-to-end—from discovery and design to implementation, rollout, and iteration
Full Job Description
About Orum Orum https://www.orum.com’s AI-powered suite frees salespeople to do what they do best: connect, listen, and sell. Our products gives sales teams everything they need to connect faster, sell smarter, and grow revenue. From intelligent dialing and real-time conversation insights to AI-driven coaching and virtual sales floors, Orum is powering thousands of sales teams to have more meaningful conversations and turn every call into measurable impact. Companies who use Orum connect 5x faster and book millions in new pipeline every month. As a company, we are a remote-first team of builders and dreamers creating a future where work feels more meaningful and connected. If you’re excited to change how the world sells, join us. For more information, visit https://www.orum.com/ THE ROLE We’re looking for a Staff Full-Stack Engineer to lead end-to-end delivery and drive technical direction across a real-time, high-scale product surface. You’ll architect, build, and evolve systems spanning backend services and modern web UIs that power live calling workflows (e.g., SIP/event-driven softswitch paths, WebSocket-driven experiences, and streaming audio processing), while mentoring engineers and raising the bar for simplicity, performance, and reliability. You’ll partner closely with Product and Design—your technical judgment will directly shape the roadmap as we treat engineering, product, and design as equal partners. THE PRODUCT PLATFORM TEAM The Product Platform team sits at the center of Orum’s architecture, building the foundational systems that power every product. You’ll work on CRM integrations (Salesforce, Outreach), identity and access, and the data flows that keep customer systems accurate and in sync. The team also drives AI-powered prospect enrichment, combining internal and external data to create smarter, continuously improving prospect profiles. Your work has massive leverage, accelerating every team, enabling the platform to scale seamlessly, and unlocki
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