Fixify
StaffSoftwareEngineer,IntegrationsPlatform
Neural analysis suggests this role is
optimal for Lead candidates.
“Staff Software Engineer, Integrations Platform at Fixify. Skills: Integrations Platform architecture, Authoring framework design, Non-API integration patterns, Multi-quarter architectural ownership, Coaching and team multiplication. Own the multi-quarter shape of the platform. Set the integration strategy”
What You'll Achieve.
Make the next architecture decision easier for the rest of the team; The point of this hire is to make the next architecture decision easier for the rest of the team, not to become the person every decision routes through; Treat platform work as a multiplier rather than a personal portfolio
Industry & Context.
When you have built enough integrations to see the platform-shaped gaps, do you also have the patience to design the framework other engineers will use to fill them?; Read CS threads, POPs escalations, and customer-facing reality as input to the strategy
Take your regular turn in the maintenance rotation
What They're Looking For.
Must Have
At least 8 years of experience building scalable, observable SaaS systems, Deep fluency in TypeScript and Node.js, Experience with AWS primitives (Lambda, SQS, S3), Hands-on experience with non-API integration patterns: webhooks at scale, OAuth flows across many tenants, Hands-on experience with at least one of browser-driven automation, iPaaS bridges (Okta Workflows, Tines, Workato), or callback-based designs, A documented architectural decision you are proud of, Fluency with AI coding tools (Cursor, Claude Code, or equivalent)
Nice to Have
Experience with Okta Workflows, Experience with Tines, Experience with Workato, Another architectural decision you would do differently with a year of hindsight
What You'll Do.
Own the multi-quarter shape of the platform
Set the integration strategy
Drive the architectural direction for non-API integration patterns
Design the authoring framework
Design the integration testing infrastructure
Own the integrations strategy as a workstream
Drive architectural decisions across multiple quarters and multiple integrations
Design the authoring framework that lets FDEs
and AI agents extend the platform safely
Treat operability as part of platform design
How You'll Work.
Team & Collaboration
Pair on hard design decisions before they ship; Run design reviews as a teaching forum; Share the strategic and surge escalation surface with the engineering manager; Frame staff-shaped projects so other engineers on the team can take meaningful pieces
Communication Scope
Share the strategic and surge escalation surface
Process & Methodology
Own the integrations strategy as a workstream rather than a series of decisions made under pressure, Drive architectural decisions across multiple quarters and multiple integrations, including the trade-offs between extracting shared abstractions now versus carrying duplication for a defined period
Full Job Description
Staff Software Engineer — Integrations Platform Fixify's Integrations Platform is both the framework and the ecosystem: the patterns, SDK, and abstractions our team builds, plus the integrations themselves that run on top of it across customer ticketing, identity, knowledge, and endpoint systems. We are heading toward hundreds of integrations authored by our team today, by FDEs and contractors against the SDK tomorrow, and by AI agents soon after. We have reached the point where the shape of the platform underneath all of that matters more than any single integration. Someone needs to own that shape across quarters, not weeks. When you have built enough integrations to see the platform-shaped gaps, do you also have the patience to design the framework other engineers will use to fill them? At Fixify, every integration starts as a small failure somebody is feeling. A password reset that did not go through before a meeting. A Jira ticket that landed in the wrong queue. An access request that has been pending since Tuesday. The integrations we build are invisible when they work and impossible to ignore when they do not. At the scale we are heading toward, with FDEs, contractors, and AI agents all authoring on top of the platform, the only way to keep them invisible is to design the platform underneath with real care. That design work spans quarters. It is the work this role exists for. As a Staff Software Engineer on the Integrations Platform team, you would own the multi-quarter shape of the platform. You would set the integration strategy as a continuous workstream (taxonomy, prioritization, risk tiering, vendor partner relations). You would drive the architectural direction for non-API integration patterns where standard API-and-poll falls short: browser-driven flows, webhook-first designs, and iPaaS bridges like Okta Workflows and Tines. You would design the authoring framework that lets FDEs, contractors, and AI agents extend the platform safely (skill SDK, risk t
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