Nubank
Digital Financial Platforms
StaffSoftwareEngineer-Insurance
Neural analysis suggests this role is
optimal for Lead candidates.
“Staff Software Engineer - Insurance at Nubank. Skills: AI Native, Agentic workflows, Production AI systems. Design, build, manage agentic workflows. Set and evolve standards for AI development”
What You'll Achieve.
Deliver outsized business impact; Protect millions of customers; Drive transformation in Insurance BU; Define what it means for Nubank to be truly AI-native; Ensure quality, robustness and human-in-the-loop integrity; Optimize models and pipelines for latency, cost and reliability at scale; Catch regressions; Drive a culture of operational excellence; Ensure compliance with applicable regulations and internal risk standards; Enable more Nubankers to safely contribute to AI-powered products
Industry & Context.
Cutting through ambiguity; Surfacing trade-offs
What They're Looking For.
Must Have
Proven technical leadership as a senior / staff engineer delivering high-impact, large-scale software systems in production, AI-first mindset with professional experience implementing LLMs, generative AI, agentic patterns and/or RAG systems in real-world products, full-stack thinking: ability to design maintainable codebases and APIs that bridge model inference / orchestration layers with user-facing surfaces, Experience navigating ambiguous, cross-functional projects that require coordination across multiple business units and stakeholders, Demonstrated strategic acumen, linking technical AI initiatives to business drivers such as operational efficiency, risk, and customer acquisition or engagement, Solid understanding of prompt engineering, tool calling, context management, and agent loops, and ability to contribute to shared agent libraries and commands (not only consume them), Track record of mentoring and uplifting peers on AI-native workflows, prompt engineering, and production ML/AI patterns, Experience in fintech or other regulated industries (e. g. , financial services, insurance, payments) or similarly complex domains, Advanced English for daily collaboration in a global environment
Nice to Have
Background in insurance or embedded insurance products, Experience scaling products across international markets and languages, Familiarity with Portuguese and/or Spanish to read or review customer-facing copy, Prior experience in AI-first startups or big-tech environments with AI/ML teams
What You'll Do.
manage agentic workflows
Set and evolve standards for AI development
Establish evaluation and monitoring practices
Own production AI systems
Ensure observability for AI systems
Cut through ambiguity
Embed responsible and auditable AI
How You'll Work.
Team & Collaboration
Align cross-functional teams (Product, Data, Security, Compliance, Insurance partners) around clear outcomes; Uplift peers on AI-native workflows
Communication Scope
Advanced English
Full Job Description
AI Native Staff Software Engineer About Us Nu is one of the largest digital financial platforms in the world, serving more than 135 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and beyond — and this is still just the beginning of the purple future we’re building. We combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Nu IPO’d in 2021 on the New York Stock Exchange (NYSE: NU), after being founded in 2013 and backed by leading global investors. Learn more at: https://international.nubank.com.br/careers/ About the role At Nubank, AI is not a bolt-on feature — it is existential to our next phase of growth. We are becoming an AI-native company, where intelligent systems don’t just support our products; they define them. As an AI Native Staff Software Engineer – Insurance, you will drive this transformation in our Insurance BU, which sits at the intersection of embedded insurance, Nu’s most important customer surfaces, and our insurer partners. You will be part of a lean, entrepreneurial team that delivers outsized business impact while protecting millions of customers, and is an early adopter of agentic engineering within Nubank. This role combines high-impact technical leadership with hands-on building: you will design and operate production AI/agentic systems, set engineering standards, and help define what it means for Nubank to be truly AI-native. You’ll be responsible for Designing, building and managing agentic workflows that power end-to-end delivery of customer-facing insurance features and journeys. Setting and evolving standards for AI development, promoting reusable agents, commands and context structures that other teams can safely build on. Establishing evaluation and monitoring practices for AI outputs, ensuring quality, robustness a
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